I couldn't get retrieved host and VMs with error message (The query execution timed out because of a back-end data adapter)

[princox]

Hi, Experts

As the title, I've got an error message and couldn't see any Hosts and VMs list via vSphere Web Client.

Would you like to give me any technical advice? please

-Version information

vCenter 6.0.0

ESXi 6.0.0

[ArjunDooti · Accepted solution]

Hi,

Is it appliance or windows vCenter?

Restart

vspherewebclientsvc

vSphere Web Client

Stopping, starting, or restarting VMware vCenter Server 6.x services (2109881) | VMware KB

Stopping, starting, or restarting VMware vCenter Server Appliance 6.x services (2109887) | VMware KB

Thanks & Regards

Arjun Dooti

[princox]

Hi, Arjun

It works!

Additionally, I did you find this KB based on error message.

I couldn't even find the solution by searching though.

How do you find this root cause?

Thanks