The VMTools have been install. How do I force the machine to have that option so the CD is mounted on the OS again? For example, when VMTools are not installed, it gives that option on the "Summary" tab to launch the mount.
I am not talking about locating the ISO on the CD.
Open VM Console > Choose VM > Guest > Install/Upgrade VMware Tools.
This will mount CD ROM inside guest OS.
Correct me if you aren't talking about this.
Its grayed out. I guess maybe the machine has to be shutdown first. The reason I want to mount the image so the tech guy will have access to it tonight just in case.
TT
Check VMware tools are running inside guest or stopped.