HP ML350 G6 only able to see 1 Logical Drive

[flashware]

Server is using the P410i controller (no BBWC).

Currently running on a RAID 5 (4x300gb drives) however the LUN has just dropped below 10% of available space. We've since added a RAID 1 (2x 600gb drives) however when trying to add the storage to the host ESXi can't see it.

Health Status shows the new (2nd) logical drive, however I believe this is just because it pulls the information straight from the BIOS.

BIOS is running at the latest firmware (D22, 2011-05-05), as is the RAID controller (5.12).

Cases were raised with both HP and VMware, but both keep pointing the finger at each other and we've not been able to source a resolution.

I'm hoping someone will have some other ideas on how we can get the host to see the storage.

[a_p_]

I understand that the new storage is not presented as available storage in the "Add Storage" wizard. Do you see the newly created RAID/logical drive in "Configuration" -> "Storage Adapters"? If you can see it, then you should check whether the new disk contains a "dirty" partition information, which may be needed to cleanup. (see http://kb.vmware.com/kb/1008886)

André

[flashware]

Unfortunately it does not show up there either. If I load up the HP ACU, each RAID set has it's own ID.

The ID for the RAID 5 set shows up there but not the RAID 1.

[a_p_ · Accepted solution]

I remember that I had an issue once with a P400 when I was creating a second RAID set using ORCA. It worked with using the ACU deleting and re-creating the RAID seta and logical volume.

What you could do to troubleshoot is to run a rescan and then check the vmkernel log for errors.

André

[flashware]

I'm just waiting to hear back from the Engineer that originally did the work ; but I'm hoping that may be the resolution. Will update you once I've given it a try!

[flashware]

Ok, I'm told he used the SmartStart DVD ISO via ILO. Darn.

Have done a rescan and checked the logs and here's the output:

Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.283 22BF8DB0 verbose 'StorageSystem'] SendStorageInfoEvent() called
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.283 22BF8DB0 verbose 'Hostsvc::DatastoreSystem'] ReconcileVMFSDatastores called: refresh = true, rescan = false
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.283 22BF8DB0 verbose 'FSVolumeProvider'] RefreshVMFSVolumes called
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.345 22BF8DB0 verbose 'FSVolumeProvider'] RefreshVMFSVolumes: refreshed volume, id 49e149ce-dc4789c5-f263-002481f87be5, name IVLONESX01_LUN01
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.346 22BF8DB0 verbose 'Hostsvc::Datastore'] SetVolume: Datastore 49e149ce-dc4789c5-f263-002481f87be5 has changed provider volume pointer
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.346 22BF8DB0 verbose 'Hostsvc::DatastoreSystem'] ReconcileVMFSDatastores: Done discovering new filesystem volumes.
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.346 22BF8DB0 info 'TaskManager'] Task Completed : haTask-ha-host-vim.host.StorageSystem.rescanAllHba-310327460 Status success
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.354 22DFAB90 info 'TaskManager'] Task Created : haTask-ha-host-vim.host.StorageSystem.rescanVmfs-310327461
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.391 22E3BB90 verbose 'App'] CreateDurableName: Header length field exceeds actual payload
Oct 13 09:18:30 vmkernel: 5:01:03:10.512 cpu2:4098)NMP: nmp_CompleteCommandForPath: Command 0x12 (0x410006061ec0) to NMP device "mpx.vmhba33:C0:T0:L0" failed on physical path "vmhba33:C0:T0:L0" H:0x0 D:0x2 P:0x0 Valid sense data: 0x5 0x24 0x0.
Oct 13 09:18:30 vmkernel: 5:01:03:10.512 cpu2:4098)ScsiDeviceIO: 770: Command 0x12 to device "mpx.vmhba33:C0:T0:L0" failed H:0x0 D:0x2 P:0x0 Valid sense data: 0x5 0x24 0x0.
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.404 22E3BB90 verbose 'App'] CreateDurableName: Header length field exceeds actual payload
Oct 13 09:18:30 vmkernel: 5:01:03:10.525 cpu0:4103)NMP: nmp_CompleteCommandForPath: Command 0x12 (0x4100061466c0) to NMP device "mpx.vmhba32:C0:T0:L0" failed on physical path "vmhba32:C0:T0:L0" H:0x0 D:0x2 P:0x0 Valid sense data: 0x5 0x24 0x0.
Oct 13 09:18:30 vmkernel: 5:01:03:10.525 cpu0:4103)ScsiDeviceIO: 770: Command 0x12 to device "mpx.vmhba32:C0:T0:L0" failed H:0x0 D:0x2 P:0x0 Valid sense data: 0x5 0x24 0x0.
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.430 22E3BB90 verbose 'App'] CreateDurableName: Header length field exceeds actual payload
Oct 13 09:18:30 Hostd: [2011-10-13 09:18:30.439 22E3BB90 verbose 'App'] Looking up object with name = "firewallSystem" failed.
Oct 13 09:18:31 Hostd: [2011-10-13 09:18:31.110 22DFAB90 verbose 'Hostsvc::DatastoreSystem'] ReconcileVMFSDatastores called: refresh = true, rescan = true
Oct 13 09:18:31 Hostd: [2011-10-13 09:18:31.110 22DFAB90 verbose 'FSVolumeProvider'] RefreshVMFSVolumes called
Oct 13 09:18:31 Hostd: [2011-10-13 09:18:31.111 22DFAB90 verbose 'FSVolumeProvider'] RescanVmfs called
Oct 13 09:18:31 vmkernel: 5:01:03:11.275 cpu0:5213)Vol3: 1561: Could not open device 'mpx.vmhba32:C0:T0:L0:8' for probing: Permission denied
Oct 13 09:18:31 vmkernel: 5:01:03:11.279 cpu0:5213)Vol3: 615: Could not open device 'mpx.vmhba32:C0:T0:L0:8' for volume open: Permission denied
Oct 13 09:18:31 vmkernel: 5:01:03:11.292 cpu0:5213)Vol3: 1561: Could not open device 'mpx.vmhba32:C0:T0:L0:5' for probing: Permission denied
Oct 13 09:18:31 vmkernel: 5:01:03:11.296 cpu2:5213)Vol3: 615: Could not open device 'mpx.vmhba32:C0:T0:L0:5' for volume open: Permission denied
Oct 13 09:18:31 vmkernel: 5:01:03:11.314 cpu3:5213)Vol3: 1561: Could not open device 'mpx.vmhba32:C0:T0:L0:6' for probing: Permission denied
Oct 13 09:18:31 vmkernel: 5:01:03:11.318 cpu0:5213)Vol3: 615: Could not open device 'mpx.vmhba32:C0:T0:L0:6' for volume open: Permission denied
Oct 13 09:18:31 Hostd: [2011-10-13 09:18:31.197 141A2B90 verbose 'DvsTracker'] FetchDVPortgroups: added 0 items
Oct 13 09:18:31 vmkernel: 5:01:03:11.332 cpu1:5213)Vol3: 1561: Could not open device '49e149a7-e6393a6a-42ca-002481f87be5' for probing: No such target on adapter
Oct 13 09:18:31 vmkernel: 5:01:03:11.332 cpu1:5213)Vol3: 615: Could not open device '49e149a7-e6393a6a-42ca-002481f87be5' for volume open: No such target on adapter
Oct 13 09:18:31 vmkernel: 5:01:03:11.333 cpu1:5213)FSS: 3701: No FS driver claimed device '49e149a7-e6393a6a-42ca-002481f87be5': Not supported
Oct 13 09:18:31 Hostd: [2011-10-13 09:18:31.217 22D78B90 verbose 'Hostsvc::DatastoreSystem'] VmfsUpdate: got VMFS message [N11HostdCommon18VmkernelUpdateVmfsE:0x233f0408] timestamp=1318497511217204 specific=0 name= label=
Oct 13 09:18:31 Hostd: [2011-10-13 09:18:31.253 22DFAB90 verbose 'FSVolumeProvider'] RefreshVMFSVolumes: refreshed volume, id 49e149ce-dc4789c5-f263-002481f87be5, name IVLONESX01_LUN01
Oct 13 09:18:31 Hostd: [2011-10-13 09:18:31.253 22DFAB90 verbose 'Hostsvc::Datastore'] SetVolume: Datastore 49e149ce-dc4789c5-f263-002481f87be5 has changed provider volume pointer
Oct 13 09:18:31 Hostd: [2011-10-13 09:18:31.253 22DFAB90 verbose 'Hostsvc::DatastoreSystem'] ReconcileVMFSDatastores: Done discovering new filesystem volumes.
Oct 13 09:18:31 Hostd: [2011-10-13 09:18:31.253 22DFAB90 info 'TaskManager'] Task Completed : haTask-ha-host-vim.host.StorageSystem.rescanVmfs-310327461 Status success
Oct 13 09:18:57 vmkernel: 5:01:03:37.791 cpu3:9702)Vmxnet3: 7525: unicastAddr 00:0c:29:51:b1:b5;
Oct 13 09:18:57 vmkernel: 5:01:03:37.792 cpu3:9702)Vmxnet3: 7525: unicastAddr 00:0c:29:51:b1:b5;
Oct 13 09:19:18 Hostd: [2011-10-13 09:19:18.933 22EFEB90 verbose 'Cimsvc'] Ticket issued for CIMOM version 1.0, user root
Oct 13 09:19:19 Hostd: [2011-10-13 09:19:19.178 22EBDB90 verbose 'DvsTracker'] FetchDVPortgroups: added 0 items
Oct 13 09:19:27 Hostd: [2011-10-13 09:19:27.132 22E7CB90 verbose 'HTTP server'] Sent NotFound response for GET /favicon.ico

[flashware]

I didn't actually check what the original stripe size was set to (so don't know if that was the issue), anyway I booted up off the Offline ACU ISO using ILO, deleted and recreated the RAID 1 with a 128k stripe size and... Voila! It now presents

Thanks for your suggestion!