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  • 1.  HP DL380p G8 with error related to memory

    Posted Aug 22, 2012 05:03 PM
      |   view attached

    Hello all,

    when i checked my hardware configuration on DL 380p G8, I saw the following message:

    system board 8 memory: uncorrectable ECC- Deassert.

    this message appeared on my five new serves, any ideas about this message? Vmware patches?....

    Taou



  • 2.  RE: HP DL380p G8 with error related to memory

    Posted Aug 22, 2012 06:22 PM

    This is just the description for the item/sensor. Nothing to worry as long as the status shows "Normal"

    André



  • 3.  RE: HP DL380p G8 with error related to memory

    Posted Aug 22, 2012 06:35 PM

    Hello André,

    thanks for the replay, but how we change the status of the sensor. is there any reset? patches? firmware?

    waiting for your replay.

    taou



  • 4.  RE: HP DL380p G8 with error related to memory

    Posted Aug 22, 2012 06:45 PM

    The status will change if there's an issue with the host (e.g. from Normal to Alert). The test/description however will remain the same as it just describes the item/sensor. As long as everything is green, there's nothing to do.

    André



  • 5.  RE: HP DL380p G8 with error related to memory

    Posted Aug 22, 2012 06:56 PM

    But there is no way to change this message, Why Vmware didn't fix this issue with a patch?

    thanks in advance.

    taou



  • 6.  RE: HP DL380p G8 with error related to memory

    Posted Aug 23, 2012 09:01 AM

    This is no error message, it's just the description for a failure that could occur. Look at it as you look e.g. at the oil light on your car's dashboard, as long as it doesn't light up there's nothing wrong.

    André



  • 7.  RE: HP DL380p G8 with error related to memory

    Posted Aug 24, 2012 09:35 PM

    If you've got 32GB dimms in that system, you want to look for the updated firmware if you haven't already done so.   We can't afford the 32GB dimms but they've got some known issues.

    We've got nearly 30 Gen8 blades and haven't seen the error you're seeing - lots of other issues but not this one.



  • 8.  RE: HP DL380p G8 with error related to memory

    Posted Aug 24, 2012 10:08 PM

    That image doesn't show any "Uncorrectable ECC" alerts. if it did then I'd call HP Hardware support as it is indicative of a memory or bios issue.



  • 9.  RE: HP DL380p G8 with error related to memory

    Posted Aug 25, 2012 05:39 PM

    Yes you're correct if there is a hardware issue and the system is still under warranty then calling HP support would be your best option. On the other hand looking at the information you presented via jpeg there isn't any issues there.