dorkbydesign
Contributor
Contributor

Exception 14, megasas

Hi all,

I've been experiencing this PSOD out of the blue:

http://i.imgur.com/fWiW1U8.jpg

for the last 3 or so days. I've updated it to 5.5.0 build 2143827 now (I've also installed all the updates in between) and I'm just wondering if that was the fix for it?

This machine is pretty mission critical so I was just wondering if that should fix it.

Also, it seems to hang at the Coredump to disk stage and never actually writes anything to disk.

Any ideas?

Thanks!

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3 Replies
Anjani_Kumar
Commander
Commander

Try to reach VMWare Support. They have the ability to read the PSOD logs and can tell you the faults in your Machine. Thanks.

Please consider marking this answer "correct" or "helpful" if you found it useful. Anjani Kumar | VMware vExpert 2014-2015-2016 | Infrastructure Specialist Twitter : @anjaniyadav85 Website : http://www.Vmwareminds.com
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NuggetGTR
VMware Employee
VMware Employee

Exception 14 is a paging fault generally meaning it can actually be hardware being the issue, but I have seen cases where disabling the bios power mode has fixed these issues. for example if its HP tin move it to OS control or full power modes from hp dynamic power saving mode which is default.

________________________________________ Blog: http://virtualiseme.net.au VCDX #201 Author of Mastering vRealize Operations Manager
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vlho
Hot Shot
Hot Shot

Hi,

you should also upgrade bios and firmware of that server, mainly controller...

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