Error: could not start pccpu 2: no respomse to kick

[mosheyaacov12]

Hello,

I have the following hardware:

Mother Board: Advantech ASMB-925-00A1

CPU: Gold Processor: 5218N  x2

Memory: 16Gb x4

Raid: 96RC-SAS-8P

HDD: Toshiba NLS 2T  x6

GPU: NVIDIA Quadro TRX4000

After installation of vSphere 6.7 U3 when reboot or shutdown the computer on the first boot I have a pink screen and after I power off the
computer and turn On again the vSphere start to work.

The error:

Need your help,

Thanks,

Moshe.
   
 
 
 
 
 
 
 
 
 
 
 

[scott28tt]

You don't give any information on the actual system make/model.

Another instance: PSOD when reimaging

General guidance on PSOD: VMware Knowledge Base

[mosheyaacov12]

The board is ASMB-925 by Advantech

ASMB-925 - Dual LGA3647-P0 Intel® Xeon®Scalable EATX Server Board with 12 DDR4, 5 PCIe x16 + 1 PCIe ...

Thanks,

Moshe

[scott28tt]

So it’s a whitebox build rather than being anything supported?

[mosheyaacov12]

Yes, but the board is VMware certified.

[mosheyaacov12]

Hello all.

Any advices?

Thanks,

Moshe.