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Carlos_Valle
Contributor
Contributor

Error Backup Image with HP Data Protector with VMware ESXi

Hi Guys,

I have a problem! We have a VMware Farm with 149 servers with 2 differents storages (EMC and HP 9500). These 149 servers are configured to do backup image (snapshot) using HP Data Protector, but these 149 servers, only 4 servers not execute backup with successfully, error bellow.

Some idea of the problem?

[Normal] From: BSM@amtcmbkp "AMX_D2D_VMWAMDBEGS01_VM_D"  Time: 10/13/2014 4:30:00 PM

      Backup session 2014/10/13-56 started.

[Normal] From: BSM@amtcmbkp "AMX_D2D_VMWAMDBEGS01_VM_D"  Time: 10/13/2014 4:30:00 PM

      OB2BAR application on "diaamdpro02.amx.corp" successfully started.

[Normal] From: VEPALIB_VMWARE@diaamdpro02.amx.corp "/AMX_TULTITLAN_MX"  Time: 10/13/2014 4:29:57 PM

      Resolving objects for backup on vCenter 'tltamexvc01.amx.corp' ...

[Normal] From: VEPALIB_VMWARE@diaamdpro02.amx.corp "/AMX_TULTITLAN_MX"  Time: 10/13/2014 4:30:00 PM

      Add Virtual Machine 'VMWAMDBEGS01.egsbegss.corp' to the backup ...

[Normal] From: VEPALIB_VMWARE_THREAD@diaamdpro02.amx.corp "/AMX_TULTITLAN_MX"  Time: 10/13/2014 4:30:06 PM

      Virtual Machine 'VMWAMDBEGS01.egsbegss.corp': Locking vMotion ...

[Normal] From: VEPALIB_VMWARE_THREAD@diaamdpro02.amx.corp "/AMX_TULTITLAN_MX"  Time: 10/13/2014 4:30:10 PM

      Creating folder C:\ProgramData\OmniBack\tmp\04defef5-5e35-484d-a18d-26ca2f6f8999 ...

[Normal] From: VEPALIB_VMWARE_THREAD@diaamdpro02.amx.corp "/AMX_TULTITLAN_MX"  Time: 10/13/2014 4:30:13 PM

      Virtual Machine 'VMWAMDBEGS01.egsbegss.corp': Backing up configuration file VMWAMDBEGS01.egsbegss.corp.vmx ...

[Normal] From: VEPALIB_VMWARE_THREAD@diaamdpro02.amx.corp "/AMX_TULTITLAN_MX"  Time: 10/13/2014 4:30:14 PM

      Virtual Machine 'VMWAMDBEGS01.egsbegss.corp': Creating snapshot ...

[Major] From: VEPALIB_VMWARE_THREAD@diaamdpro02.amx.corp "/AMX_TULTITLAN_MX"  Time: 10/13/2014 4:31:04 PM

      Virtual Machine 'VMWAMDBEGS01.egsbegss.corp': Could not backup disk scsi0:1 ...

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4 Replies
EmmanuelPullikk
Contributor
Contributor

are you able to take manuel quiesce snapshots within vcenter?

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Carlos_Valle
Contributor
Contributor

Thanks for your help!

Yes, is possible!

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EmmanuelPullikk
Contributor
Contributor

just to isolate the issue, could you consolidate the snapshot with the delete all option in snapshot manager and see if any errors

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Carlos_Valle
Contributor
Contributor

Yes, I did it but appears the same error.

Data Protector version 7.0.3

VMware ESX 5.0

I have the another machines with the same configuration in environment and the backup execute successfully.

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