ESXi - System Chassis 1 SysHealth_Stat Yellow

[McGuckin]

Hello,

I have been trying to get support from VMWare on this but have not gotten any help as of yet. I am running ESXi on an HP ProLiant DL380 Gen10 with 128 gigs of RAM and plenty of storage. I recently linked this to PRTG (monitoring software) which showed me that ESXi has a System Chassis 1 SysHealth_Stat Yellow error. It has now transitioned to a critical stage. I looked online for a while, yet still have no idea what this actually means. All the parts seem to be functioning just fine. Any guidance would be greatly appreciated.

Thanks!

[e_espinel]

Spoiler

Hello.
The Hardware device alerts received by the ESXi or the monitoring application depend on the driver or firmware level of these devices.


In general it is recommended to perform a server firmware update at least once a year and as long as the manufacturer releases new versions.


Did you install ESXi with the HP custom image or with a VMware standard image?


In HPE the Firmware is updated with the SPP, and in the case of the device drivers through the ESXi Offline Bundle.

There are cases in which the alerts present false positives and these are solved in future driver or firmware versions, such cases are reported and registered by the hardware manufacturer.

Monitoring applications sometimes require plug-ins to be installed according to the hardware they are monitoring.

[McGuckin]

e_espinel,

Thank you for the reply! We are currently running ESXi 7.0 1b, and plan to update to 7.0 2d soon, no previous updates have fixed this and I haven't seen any notes on it so I'm not confident that will be the fix, but we will of course apply the update regardless and hope it works.

We are indeed running the HPE Customized Image, specifically ESXi 7.0.0 version 700.0.0.10.5.0. We have been applying updates regularly from the VMware website, perhaps that is where we went wrong. Should I be getting my updates from HPE instead?

I can also reach out to my vendor and see if we're missing any specific plugins for our hardware.

Thanks!

[chokeUJ]

I have the same issue, have not been able to find any information, what was the resolution?

[McGuckin]

Unfortunately, I still have this error. Nothing bad has come of it as of yet. All I can recommend is to make sure you've run the latest updates on your host.

[tuamigobender]

Check on one view console, if you have a synergy chassis, i'm sure some error appears there.

BIOS settings do not match the expected values.	1/4/23  7:13:36 pm 1 day ago	Cleared	unassigned
Resolution   Allow the server to complete POST then reapply the server profile BIOS settings. Notes System   The server profile is re-applied with BIOS settings. 1/4/23  7:16:08 pm

[AlexMorenoIT]

Still same status?

[McGuckin]

Still same status. Hasn't been much of an issue.

[AlexMorenoIT]

Thanks!

Do you have any critical status on iLO ?

[svaghani1 · Accepted solution]

The "ESXi - System Chassis 1 SysHealth_Stat Yellow" error on your HP ProLiant DL380 Gen10 server is identified as a false positive validation for the fan health of HP Gen10 servers in the vSphere Client. This issue has been addressed in the VMware knowledge base article 78989.

Admittedly, this was observed back in the 6.7 days. Did you run into a version of this?

[McGuckin]

Nothing shows up in iLO.

[McGuckin]

Looks like this might be the case. Thank you!

[tanjilislam]

Remove the SEL log from iLO, and check if this appears again.