own3r1
Contributor
Contributor

ESXi 6.7U2 | NVMe SSD Offline status

Hello

I recently added a new SSD and it shows offline in status, how can I get this device online and working?

2020-09-22_22-32-39.png

2020-09-22_22-31-13.png

device name : vmhba3

6.7.0 Update 2 Build 13006603

The ESXi Shell can be disabled by an administrative user. See the

vSphere Security documentation for more information.

[root@esxi:~] esxcli nvme device list

HBA Name  Status   Signature

--------  -------  ---------------------

vmhba0    Online   nvmeMgmt-nvme00010000

vmhba3    Offline  nvmeMgmt-nvme00350000

[root@esxi:~] esxcli software vib list | grep -i nvme

nvme                           1.2.2.27-1vmw.670.2.48.13006603       VMWare  VMwareCertified   2019-11-05

vmware-esx-esxcli-nvme-plugin  1.2.0.36-2.48.13006603                VMware  VMwareCertified   2019-11-05

[root@esxi:~] esxcli nvme device get -A vmhba3 | egrep "Serial Number|Model Numb

er|Firmware Revision"

   Serial Number: 2K0520058209

   Model Number: XPG GAMMIX S11 Pro

   Firmware Revision: 42A4SANA

[root@esxi:~] esxcli storage core adapter list

HBA Name  Driver    Link State  UID           Capabilities  Description

--------  --------  ----------  ------------  ------------  --------------------                                        ----------------------------------------------------------------

vmhba0    nvme      link-n/a    pscsi.vmhba0                (0000:01:00.0) Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981

vmhba1    vmw_ahci  link-n/a    sata.vmhba1                 (0000:03:00.1) Advanced Micro Devices, Inc. [AMD] 400 Series Chipset SATA Controller

vmhba2    vmw_ahci  link-n/a    sata.vmhba2                 (0000:28:00.2) Advanced Micro Devices Inc FCH SATA Controller [AHCI Mode]

vmhba3    nvme      link-n/a    pscsi.vmhba3                (0000:23:00.0) Unknown <class> Non-Volatile memory controller

[root@esxi:~] vmkchdev -l |grep vmhba3

0000:23:00.0 1cc1:8201 1cc1:8201 vmkernel vmhba3

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2 Replies
NathanosBlightc
Commander
Commander

As a simple suggestion for you is it possible to upgrade the ESXi host to version 7.0 ?! Maybe this operation fixes your issue ...

Please mark my comment as the Correct Answer if this solution resolved your problem
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own3r1
Contributor
Contributor

Hello

Cant update to 7 or 7U1 do to Intel 1112 network compatibility issue, any other suggestion ?

VMware Compatibility Guide - I/O Device Search

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