Hey,
i am currently having major problems with my Xenapp Environment.
For me when i investigated the vmware.log of the VM, it seems that the VMware Tools are crashing on the Terminal and i have to forcefully restart the Server.
Before updating from 6.5 to 6.5u1 we used to have this problem (KB2149642).
Can you give me any advise?
The most recent Logs are in the attachement here are some excerpts from the vmware.log:
[...]
2017-08-24T13:51:51.661Z| vmx| I125: GuestRpcSendTimedOut: message to toolbox timed out.
2017-08-24T13:52:11.664Z| vmx| I125: GuestRpcSendTimedOut: message to toolbox timed out.
2017-08-24T13:52:11.664Z| vmx| I125: GuestRpc: app toolbox's second ping timeout; assuming app is down
2017-08-24T13:52:11.664Z| vmx| I125: GuestRpc: Reinitializing Channel 0(toolbox)
2017-08-24T13:52:11.664Z| vmx| I125: GuestMsg: Channel 0, Cannot unpost because the previous post is already completed
2017-08-24T14:05:12.222Z| vmx| I125: GuestRpc: Got error for channel 6 connection 279024: Remote disconnected
2017-08-24T14:08:15.561Z| vcpu-2| I125: GuestRpc: Channel conflict: guest application toolbox-dnd tried to register, but it is still registered on channel 1
2017-08-24T14:09:39.693Z| vmx| I125: GuestRpcSendTimedOut: message to toolbox-dnd timed out.
[...]
[...]
2017-08-24T14:11:05.683Z| vmx| I125: OvhdMem: memsize 32768 MB VMK fixed 2769 pages var(mem) 529 pages var(cpu) 8 cbrcOverhead 0 pages total 19749 pages
2017-08-24T14:11:05.683Z| vmx| I125: VMMEM: Maximum Reservation: 392MB (MainMem=32768MB) VMK=77MB
2017-08-24T14:11:05.812Z| vmx| I125: ToolsISO: Selected Tools ISO 'windows.iso' for 'windows8srv-64' guest.
2017-08-24T14:11:05.838Z| vmx| I125: MsgHint: msg.tools.toolsImage
2017-08-24T14:11:05.838Z| vmx| I125+ The VMware Tools package is not running in this virtual machine. The package might be necessary for the guest operating system to run at resolutions higher than 640x480 with 16 colors. The package provides significant performance benefits as well. To install it, choose VM > Install VMware Tools… after the guest operating system starts.
2017-08-24T14:11:05.838Z| vmx| I125+ VMware ESX can remind you to install the VMware Tools package when you power on the VM. Select OK to enable the reminder.
2017-08-24T14:11:05.838Z| vmx| I125+ ---------------------------------------
2017-08-24T14:11:05.839Z| vmx| I125: TOOLS INSTALL User requested VMware Tools installation reminder
2017-08-24T14:11:05.839Z| vmx| A100: ConfigDB: Setting tools.remindInstall = "TRUE"
2017-08-24T14:11:05.842Z| vmx| I125: Tools: ToolsRunningStatus_Exit, delayedRequest is 0x0
2017-08-24T14:11:05.842Z| vmx| I125: SVMotion_PowerOff: Not running Storage vMotion. Nothing to do
2017-08-24T14:11:05.844Z| vmx| I125: Destroying virtual dev for scsi0:0 vscsi=10967
2017-08-24T14:11:05.844Z| vmx| I125: VMMon_VSCSIStopVports: No such target on adapter
2017-08-24T14:11:05.845Z| vmx| I125: MKS thread was already stopped
2017-08-24T14:11:05.845Z| mks| I125: MKS-RenderMain: Stopping MKSBasicOps
2017-08-24T14:11:05.845Z| mks| I125: MKS PowerOff
2017-08-24T14:11:05.845Z| mks| I125: MKS thread is exiting
[...]
Here's a list of known issues with 6.5 U1 and Citrix. I didn't see anything relating to your issue though