ViZaVi7
Contributor
Contributor

ESXi 6.5 hangs every 2 months

ESXi 6.5 hangs every 2 months.

Stops and does not respond to any action.

The last logs are as follows:

vmkernel.log -

2019-11-16T03:00:03.924Z cpu8:65745)lsi_mr3: MR_PopulateDrvRaidMap:344: ldCount 1

2019-11-16T03:00:03.924Z cpu8:65745)lsi_mr3: MR_PopulateDrvRaidMap:345: Max. VD supported 256

2019-11-16T03:00:03.924Z cpu8:66130)lsi_mr3: mfiReadMaxEvents:384: Event:From SeqNum 3938 to 3940. Count 3

2019-11-16T03:00:03.924Z cpu8:66130)lsi_mr3: megasas_hotplug_work:488: event code: 0x27.

2019-11-16T03:00:03.924Z cpu8:66130)lsi_mr3: megasas_hotplug_work:488: event code: 0x14b.

2019-11-16T03:00:03.924Z cpu8:66130)lsi_mr3: megasas_hotplug_work:488: event code: 0x42.

2019-11-16T03:00:14.203Z cpu8:66130)lsi_mr3: mfiReadMaxEvents:384: Event:From SeqNum 3941 to 3941. Count 1

2019-11-16T03:00:14.203Z cpu8:66130)lsi_mr3: megasas_hotplug_work:488: event code: 0x14b.

2019-11-16T03:00:14.660Z cpu8:66244)lsi_mr3: MR_PopulateDrvRaidMap:344: ldCount 1

2019-11-16T03:00:14.660Z cpu8:66244)lsi_mr3: MR_PopulateDrvRaidMap:345: Max. VD supported 256

2019-11-16T03:00:59.879Z cpu8:66130)lsi_mr3: mfiReadMaxEvents:384: Event:From SeqNum 3942 to 3942. Count 1

2019-11-16T03:00:59.879Z cpu8:66130)lsi_mr3: megasas_hotplug_work:488: event code: 0x41.

2019-11-16T03:01:52.368Z cpu8:66130)lsi_mr3: mfiReadMaxEvents:384: Event:From SeqNum 3943 to 3943. Count 1

2019-11-16T03:01:52.368Z cpu8:66130)lsi_mr3: megasas_hotplug_work:488: event code: 0x41.

2019-11-16T03:02:46.082Z cpu8:66130)lsi_mr3: mfiReadMaxEvents:384: Event:From SeqNum 3944 to 3944. Count 1

...

2019-11-16T04:19:53.552Z cpu8:66130)lsi_mr3: mfiReadMaxEvents:384: Event:From SeqNum 4029 to 4029. Count 1

2019-11-16T04:19:53.552Z cpu8:66130)lsi_mr3: megasas_hotplug_work:488: event code: 0x41.

2019-11-16T04:21:08.570Z cpu8:66130)lsi_mr3: mfiReadMaxEvents:384: Event:From SeqNum 4030 to 4030. Count 1

2019-11-16T04:21:08.570Z cpu8:66130)lsi_mr3: megasas_hotplug_work:488: event code: 0x41.

2019-11-16T04:22:24.473Z cpu8:66130)lsi_mr3: mfiReadMaxEvents:384: Event:From SeqNum 4031 to 4031. Count 1

2019-11-16T04:22:24.473Z cpu8:66130)lsi_mr3: megasas_hotplug_work:488: event code: 0x41.

VMB: 112: mbMagic: 2badb002, mbInfo 0x101c44

VMB: 56: flags a6d

VMB: 59: cmdline: /jumpstrt.gz vmbTrustedBoot=false tboot=0x101b000 installerDiskDumpSlotSize=2560 no-auto-partition bootUUID=70b2409fea7a44289c7ed59c6bc79416

VMB: 64: 186 boot modules @ 0x101084

VMB: 71: mmap_addr 0x101cb8 (280b)

VMB: 77: VBE Mode: 0x122

VMB: 78: VBE Mode Info Block: 0x101fd8

VMB: 79: VBE Control Info Block: 0x101dd8

VMB: 82: VBE PMI 0:0 (0)

VMB: 89: Changing PAT MSR on PCPU 0 from 0x7040600070406 to 0x7010600070106

VMB_ACPI: 448: No SPCR table found.

...

lsi-mr3Avago Native MegaRAID SAS driver for vmkernel7.707.11.00-1OEM.650.0.0.4598673

Earlier there was a driver of the older version and also hung.

Help, please!

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2 Replies
ViZaVi7
Contributor
Contributor

Server - Supermicro SYS-7048GR-TR

LSI 9361-8i with BBU

ESXi - 6.5.0 Update 2 (Build 8294253)

ESXi booted from SSD on SATA.

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dbalcaraz
Expert
Expert

Hello,

Is the HW supported by the HCL?

If so, have you applied any recommendations from Supermicro?

I know Supermicro has some gaps about the Hardware Compatibility List so, I suggest you take a deep look into that.

Also, you could update your ESXi 6.5 to the latest update available (which could help to mitigate any issue)

-------------------------------------------------------- "I greet each challenge with expectation"
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