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max2479
Enthusiast
Enthusiast
‎12-11-2012 08:48 AM

ESXi 5 crash

I have 4 esxi servers in my cluster. 2 of them crashed with same screen. any ideas?

we do use lefthand for vmware and ntfs systems. i wonder if this article is related:  http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=103012...

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8 Replies
nshetty
Enthusiast
Enthusiast
‎12-12-2012 01:41 AM

Hello,

The issue seems to be a driver that has caused the issue,can u confirm the adapter name and the driver version for the same.

virt- reset has been sent to the LUns, the IO was aborted for the very same reason.

Kindly provide the core dump or the vm-support bundle for analysis.

Cheers,

NS

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memaad
Virtuoso
Virtuoso
‎12-16-2012 08:08 AM

Hi,

It is LSI megasas driver issue.

Regards

Mohammed

Mohammed | Mark it as helpful or correct if my suggestion is useful.
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orthohin
Enthusiast
Enthusiast
‎12-16-2012 12:25 PM

Yes , this look like driver issue..

Regards,
Milton

Never trust a computer you can't throw out a window
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memaad
Virtuoso
Virtuoso
‎12-17-2012 12:07 AM

Hi,

If you need more information, I would suggest file support request with VMware.

Regards

Mohammed

Mohammed | Mark it as helpful or correct if my suggestion is useful.
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nshetty
Enthusiast
Enthusiast
‎12-17-2012 10:17 PM

Any updates ?

did the driver upgrade fix the issue for u ?

Cheers,

Ns

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gbhorne
Enthusiast
Enthusiast
‎12-18-2012 04:58 AM

I have unfortunately encountered this awful purple screen many many times. Just a few questions:

Did you recently suspend the ESXi host?

Was the ESXi shutdown and brought back with an attempt to resume it?

VCP 5.1, CASP, SSSE, CCDA
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max2479
Enthusiast
Enthusiast
‎12-19-2012 05:22 AM

Thank you all for answers. I did not have a chance to update the driver yet. it happened to 2 different hosts. Latest change was to rescan iSCSI that triggered this event.

> if you found this or any other answer useful please consider allocating points for helpful or correct answers <
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TomHowarth
Leadership
Leadership
‎12-20-2012 11:19 PM

Have you raised a support ticket with VMware regarding this issue as per the previous responders request?

Tom Howarth VCP / VCAP / vExpert
VMware Communities User Moderator
Blog: http://www.planetvm.net
Contributing author on VMware vSphere and Virtual Infrastructure Security: Securing ESX and the Virtual Environment
Contributing author on VCP VMware Certified Professional on VSphere 4 Study Guide: Exam VCP-410
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