ESXi 5.5 - Failed to ack TLB invalidate

[d3vnul]

Hello to everyone,

Today one of my DL360 G6 experienced a "purple screen" (esxi 5.5 hp + applied all patches build: 1892794). Once i restarted the server i noticed a possible problem with the controller (check attachments). Was wondering if anyone could have any ideas regarding the esxi crash or the controller message.

Thank you in advance

[rcporto]

Open a service request on HP to analyze the controller and/or upgrade the controller firmware.

[d3vnul]

Controller firmware is latest , got no more warranty from HP. So this really seems to be a problem with the controller and/or cache/battery ?

[MKguy]

Check the smart array controller driver version:

# esxcli software vib list | grep hpsa

There is a known issue with the hpsa driver that can cause PSODs, you should update to the latest scsi-hpsa  5.5.0.60 version. See:

VMware KB: An ESXi 5.x host running on HP server fails with a purple diagnostic screen and the error...

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?javax.portlet.begCach...

The updated driver is available in this bundle:

http://vibsdepot.hp.com/hpq/jun2014/esxi-550-devicedrivers/hpsa-5.5.0-1874913.zip

[d3vnul]

Thank you very much MKguy , you are most probably very accurate , I'm going to perform an upgrade in a matter of hours.

~ # esxcli software vib list | grep hpsa

scsi-hpsa                      5.5.0.58-1OEM.550.0.0.1331820          Hewlett-Packard  VMwareCertified   2014-03-15

[rcporto]

The firmware of your controller is 6.40, and according with the following link, there is a firmware version 6.48 available: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...

[d3vnul]

Thank you for that link Richardson , that information wasn't presented on the p410i page or dl360 g6 downloads.