pvevers
Contributor
Contributor

ESXi 5.1 HP Smart Array P420i Controller Alarm

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Hello

One of our VM hosts in VSphere Client is showing an alarm in the Hardware Status for the HP Smart Array P420i Controller. I have noticed that it has been noted that this can be a false warning, and this may be down to a firmware version issue, but each example of that has been accompanied by a screenshot of the error with the firmware message in the details. I do not have that or indeed anything else in the details. It is the case however that in checking the iLO for the host that it advises the controller is OK. I include a screenshot of the error below. Anybody else had this issue?

Many Thanks

HP Smart Array P420i Controller.jpg

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khaliqamar
Enthusiast
Enthusiast

this is a know bug and HP has an Advisory page on it. for detailed information you can view below link

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=5295168&spf...

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homerzzz
Hot Shot
Hot Shot

I have experienced the same issue with P410i and after updating to the latest HP Offline bundle, the warning has not returned.

a_p_
Leadership
Leadership

The February 2013 version of the HP Offline Bundle contained a bug which caused this warning. If you have this version installed consider to upgrade to the latest Offline Bundle to ensure it's not a "real" hardware issue.

André

khaliqamar
Enthusiast
Enthusiast

this is a know bug and HP has an Advisory page on it. for detailed information you can view below link

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=5295168&spf...

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