Dell poweredge r230 RAID 1 ESXI 5.5 installation doesn't recognise hdd disks

[watpathirana]

Hi I have trying to install esxi 5.5 on Dell poweredge r230 but , it doesn't recognise any storage device- Local(none) , Remote(none). Please help me​

[bluefirestorm]

You should use the Dell ESXi 5.5 custom image.

http://www.dell.com/support/home/th/en/thbsd1/product-support/product/poweredge-r230/drivers?os=xi55

There also appears to be a firmware update for storage detection problem on 1.8" drives. This is the description.

Non-expander Storage Backplane Firmware

Dell SEP Firmware for 13G Servers

Fixes & Enhancements

Fixes:
- Addresses a problem detecting drive type for 1.8" drives.Enhancements:
-None

Version

Version 2.25, A00-00

Category

Firmware

Release date

27 Apr 2017

Last Updated

04 Jul 2017

[watpathirana]

Thanks can you send me please some video steps

[watpathirana]

Thanks can you send me please some video steps

[bluefirestorm · Accepted solution]

I assume the video steps you are referring is how to update the firmware.

Alternatively, you could use the Dell custom ESXi 5.5 ISO and install the hypervisor on a USB stick (4GB stick is sufficient) and then boot the hypervisor from the USB stick. And then see whether ESXi 5.5 recognises the RAID 1 disks if you try to create a datastore. This is just to see if you really need a firmware update or not.

If you need to update the firmware, I suggest you create a bootable USB that contains the Dell Repository Manager. The link here has some links to some videos (I don't know if that is what you are looking or enough to get you going). Even if you don't have this problem, you need to do this anyway to manage the Dell server(s) that you have.

http://en.community.dell.com/techcenter/systems-management/w/wiki/1767.dell-emc-repository-manager-d...

[watpathirana]

"Dell custom ESXi 5.5 ISO" is it ESXi iso file or dell divers?

if it is ESXI please send me the download link

thanks

[bluefirestorm]

The first link that I sent you also contained the links to download the Dell custom ESXi 5.5 ISO aside from firmware and device drivers. It is under the Enterprise Solutions.

[watpathirana]

Hi now it's work, Thank you very  much for your support. But i have problem my local HDD show under remote tab,but it's allow to continue setup is it problem

Dell Poweredge r230

it's not my one but it's like this

thanks

[bluefirestorm]

It should not be a problem for the installation. Refer to this KB https://kb.vmware.com/kb/1027819