VMware Cloud Community
Lumee
Contributor
Contributor

Create New Virtual Machine is greyed out

I can't create a new virtual machine in vSphere client.  Right clicking the host or going to File > New Virtual Machine is greyed out.  It seems like most administrative functions are greyed out, this could perhaps be a permissions issue. Can anyone help?  A few things:

1. This is free ESX, I don't have vCenter

2. I'm logged in as root user

3. The host is not in maintenance mode

4. I tried running the service mgmt-vmware restart command from PuttY

7 Replies
vSchu
Enthusiast
Enthusiast

Do you have a license installed? Even the free version requires you get a license from VMware.

Donald Schubot | VCAP5-DCA, VCP4/5 | Blog: http://vschu.com/
vMario156
Expert
Expert

Did you may enter a 60 day evaluation license key, which is now expired?

Regards,

Mario

Blog: http://vKnowledge.net
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Lumee
Contributor
Contributor

It wasn't the trial as I've been using it for over 60 days -- I've been managing the servers since our main network administrator is on a project for the next year. I wasn't aware that I'd have a license even if it's the free version.  I've sent our network admin an email requesting the login info.

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vSchu
Enthusiast
Enthusiast

Here is the link to the site where you can register for your free license.

https://my.vmware.com/web/vmware/info/slug/datacenter_cloud_infrastructure/vmware_vsphere_hypervisor...

Donald Schubot | VCAP5-DCA, VCP4/5 | Blog: http://vschu.com/
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Lumee
Contributor
Contributor

Can anyone help?  I've got my license key now but File > New Virtual Machine is still greyed out.  When I try to install vCenter the option for "Deploy OVF Template" is also greyed out. If I go to Roles and try to add or clone a role, it is also greyed out and says "Add Role - No Privilege".

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Lumee
Contributor
Contributor

Fixed my problem by correcting permissions on the root account via this article: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=103119...

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vSchu
Enthusiast
Enthusiast

Glad you got it working.

Donald Schubot | VCAP5-DCA, VCP4/5 | Blog: http://vschu.com/
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