khurni
Contributor
Contributor

Cannot download Vsphere Hypervisor 6 (free) - download link does not work

This has been happening since at least Saturday, and others have reported this as well (in the regular Hypervisor forums).

https://my.vmware.com/group/vmware/evalcenter?p=free-esxi6

Neither the "manually download" nor the "Download Manager" links do anything.

I've tried 6 different computers (Windows XP and Windows 7 Home and Windows 7 Enterprise), 4 different web browsers (IE10, IE11, Firefox, chrome), and 3 different ISP (Verizon FIOS, Road Runner, and whoever supplies our Corporate LAN--AT&T or something).

I'm not sure VMware is even aware that there's an issue.

49 Replies
IBM_India
Enthusiast
Enthusiast

I said you before

please register your new account and u will be able to download

if you think this post is helpful, please provide points accordingly thanks Zubair Technical Specialist
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srhansen55
Contributor
Contributor

I tried registering for a new account as suggested - no difference.  It still does not work.

With all due respect, why is VMware not interested in resolving the problem?  You are asking us to jump through all sorts of hoops trying to get this to work - different computers, different ISP's, no registering with different accounts.  None of the suggestions have working and quite frankly, this is eroding my confidence in VMware.  Such solid products for so long, but can't or aren't interested in fixing an issue with your web site affecting dozens of your customers.  (In actuality, I'd guess there are probably hundreds of users having this problem -- we're just the couple dozen making enough extra effort to login to the community to report the issues.)

Having us running in circles and seeming unwilling to escalate the issue to whatever VMware team that runs the web site is very frustrating.

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jagdish_rana
Enthusiast
Enthusiast

Hi There,

Please log a case with VMware. Might be specific internet zone server has some problem.

Thanks

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manmohanbisht
Enthusiast
Enthusiast

Have you got your ID checked ? if not please get it checked from support.  Download is worked for me recently.

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wwkk
Contributor
Contributor

Same problem here.
Got a license key showed up. but no download links.

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jenjenx
Contributor
Contributor

had the same problem. tried several browsers and computers eventually it worked on windows 7 IE.  now I have the same problem with vCentre Converter ...Smiley Sad  there is no link to download it just says:

Thank you for registering VMware vCenter Converter Standalone.

Your download information can be found below. If you have questions or need support, visit the VMware Technology Network for product documentation, knowledge bases and other resources, or contact your local authorized VMware partner. Support is also available on a per-incident basis through VMware Sales at 1-877-4VMWARE.

Download Packages

- but no link to do so

Did anyone work out how to download?

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jenjenx
Contributor
Contributor

Hi, just tried again and now it works, maybe it just takes a bit of time (it's been about 2 hours) between registering for a product until it can be downloaded?

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SARAVANAN_O
Enthusiast
Enthusiast

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dpetzer
Contributor
Contributor

Now November, still can't download it.

New server installation, wanted to try this, will try again in a week or so, after that it is too late will have to go with HyperV.

shanondink
Contributor
Contributor

I reviewed the source and picked out the ISO URL and finally got it downloaded.

1. View source on the page with the download button.

2. Browse the json page it shows in the popup javascript and it will show the direct link to the ISO.

And you have to do all that on the same window you logged in with by pasting the url into the address bar.

Regards,

Shanon

dpetzer
Contributor
Contributor

I have also been able to do this.

Well done Shanon and many thanks.

I also contacted VMware support and was asked to try chrome, I did, it did not work.

If we use this software in anger then obviously the installation software, will be backed up, etc.

But. . .

It's kind of hard to start my sales pitch with the following:

"After several weeks spent trying to download the product from the VMware site a community member instructed me on how to hack their javascript library.

I installed it and . . . "

Regards,

David


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Koorosh9
Contributor
Contributor

This worked for me! There is a long link to the Jason file and then inside Jason file is the download link. The download link contains a hash to be unique for each account.

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enkiusz
Contributor
Contributor

The JS on this download site is broken. You can manually dig throught the javascript and extract a direct download URL or use a script I wrote for this :

https://github.com/mgrela/misc/blob/master/bin/vmware-esxi-dl.py

Enjoy.

JayMax20
Contributor
Contributor

I don't know if this affects anybody else but I've been tearing my hair out and getting frustrated with the same issues described here.

My solution and fix was that I run a Pi-Hole (network ad blocker) on my home network. Bypassing the blocking has allowed me to start downloads.

DennisDowns
Contributor
Contributor

This was exactly my problem! I've had so little trouble with the pihole I forget it's even there. I never would have thought of it without your comment.

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zhdali
Contributor
Contributor

Thank you enkiusz. Your script worked perfectly. It saved me the day.

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letherman255
Contributor
Contributor

Thank you so much !

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chrcoluk
Contributor
Contributor

thanks but isnt working for me, if I grab the url from the source, then I get an errors "invalid http response" from chrome, I tried the python script and it spits this out.

I wonder if this is deliberate by VM, and those large corporates with many licenses have a working download page instead.

INFO:./vmware-exi-dl.py:Expected MD5='cee025ba50f118d8b06a8025bd1134d5' SHA1='fbfef38e102543427d4c62f4033cd292999325a8' SHA256='bcbd495b7fdf33796b89bbbe9ef03fcd31f10a943cc30255353565131b7397a9'

Traceback (most recent call last):

  File "./vmware-exi-dl.py", line 100, in <module>

    filename = basename(urllib.parse.urlparse(real_dl_url).path)

AttributeError: 'module' object has no attribute 'parse'

--edit--

I upgraded python and all is good, thanks.

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LolleQ1
Contributor
Contributor

For me the problem was adblock on router level (tomato) - switched off, and pufff... download starts nice. What a riddle 😕

HammerGuys
Contributor
Contributor

Mine was also related to my DNS blocker. changed my machines DNS to public and was able to get the link.

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