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BHANNAH01
Contributor
Contributor
‎10-04-2019 09:10 AM

Can't set a VM up using GNS3 OVA file

Hi All,

Has anyone experienced the below, which is happening when I go to set up a new VM using a OVA file?

pastedImage_0.png

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Cause: TypeError: Cannot read property 'productsection' of undefined

Version: 1.8.0

Build: 4516221

ESXi: 6.5.0

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36

Exception stack:

TypeError: Cannot read property 'productsection' of undefined

    at updateSummaryPortlet (https://10.249.3.10/ui/scripts/main.js:312:31732)

    at getOVFTransport (https://10.249.3.10/ui/scripts/main.js:313:4513)

    at https://10.249.3.10/ui/scripts/main.js:265:9465

    at k.$eval (https://10.249.3.10/ui/scripts/main.js:265:16492)

    at k.$digest (https://10.249.3.10/ui/scripts/main.js:265:15047)

    at https://10.249.3.10/ui/scripts/main.js:265:16577

    at e (https://10.249.3.10/ui/scripts/main.js:264:5646)

    at https://10.249.3.10/ui/scripts/main.js:264:7652

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1 Reply
a_p_
Leadership
Leadership
‎10-04-2019 09:28 AM

You are using the the almost 3 years old GA version of ESXi 6.5.

Please consider upgrading the host, or at least the Embedded Host Client to see whether this solves the issue.

André

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