Can´t power off VM

[PoulG2012]

Hi All

After an iscsi crash and a management network restart on the host. Our VDP test appliance appears powered on in vcenter and has locked a few VMs snapshots.

The vm is powered off as I also had to restart the SAN. When trying to power off the vm from vSphere Client I get the error <An error was received from the ESX host while powering off VM VDP-Test-VMs.>

When trying from vMA I get the flowing error:

Operation cannot be performed:
SOAP Fault:
-----------
Fault string: A general system error occurred: Unknown error
Fault detail: SystemError

I'm using the command vmware-cmd <path> stop hard

The host has access to the iscsi LUN and i can browse the vdp folder but not manipulate files or settings for the VDP VM

Any help is mostly appriciated

Anyone ?

esxi 5.1 1021289

vcenter 5.1 947673

Thanks

Poul

[grasshopper]

NFS can typically recover from such scenarios but block based you will often need to find the offending ESXi host that has the file lock and reboot it.  Have a look at the ESXi section of the following KB if you haven't already:

http://kb.vmware.com/kb/10051