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DMahalko
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Bug: ESXi 5 Update 1 - console hang: "View Support Information"

This is a default install of ESXi 5.0.0.0, Update 1, VMKernel 623860 from the latest ISO download.

Installed on a PowerEdge 2950, first boot after using installer CD.

logon as root

arrow down to "View Support Information"

On the right side it says Page (1/2)

Press PageDown key

On the right side it is blank

The ESXi console is now locked up, does not respond to any keypresses.

I thought I was going to be forced to power cycle the server to regain control, but it turns out that is not necessary.

The solution is to leave the system alone, and it automatically logs out and goes back to the info screen. From this point, control is restored and the console works normally.... unless you try viewing page 2 of the support information again, which again locks up the console....

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DMahalko
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If someone else would want to report this bug to VMWare, please feel free to do so.

I am a "freeloader" ESXi user, and you cannot contact Support without a paid support contract in place. Oh well, their loss I guess.

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