gwebb6
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Contributor

BSOD on Windows 7 when printing to label maker

Whenever I go to print a label to my label maker on my VM, the VM   crashes.  It almost always sends out the print (so it does actually   print), but immediatley crashes after that.  It happens on about 4 out of   5 print attempts.  I am not sure why.  Someone suggested a memory  leak,  but I am not too familiar with memory leaks.  The same setup  (Windows 7  64-bit, the software) works great on a physical machine.   Here is my  setup:

- P-touch Editor 5.0 by Brother.

- Windows 7 Professional 64-bit VM with 6GB of memory, 40GB thin-provisioned, 64mb of video ram (may have been changed by View).

- ESXi 4.0 running the VM.

- View 4.5 connection server on Windows Server 2008 64-bit (virtualized on same ESXi server).

- Dell FX100 zero-client with two 24 inch monitors.

- Brother PT-1960 label maker plugged directly into the front of the FX100 via USB.

You do not actually see the BSOD.  It goes black and then times out.  The error the FX100 displays is: Session lost!

The VM is set to always stay on (by the View server).  When it comes back up, and I log in, Windows pops up with this:

Windows has recovered from an unexpected shutdown.

Problem signature:

     Problem Event Name: BlueScreen

     OS Version: 6.1.7600.2.0.0.256.48

     Locale ID: 1033

Additional information about the problem:

This lists a bunch of BC Codes and other little things.

Files that help describe the problem:

     C:\Windows\Minidump\filename.dmp

     C:\Users\<user name>\AppData\Local\Temp\WER-numbers.sysdata.xml

Any ideas on why the VM is crashing when it prints to this printer?

Thanks!

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