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ITOSITU
Contributor
Contributor

Anyone getting HP Dataprotector 6.1 working with vSphere?!

Hi there,

we have no clue why we can not backup our Infrastructure. We can see all VM, getting everything working (all patches installes, HP Support applied extra vsphere patch), but when we start backup:

Start Time: 09/18/09 14:41:02

Queuing: 0:00

Duration: 0:00

GB Written: 0.00

  1. Media: 0

  2. Errors: 2

  3. Warnings: 0

Success: 0%

No objects failed.

Report Messages Other Than Normal :

From: OB2BAR_VMWARE_BAR@my.company.net "/VM" Time: 09/18/09 14:38:13

Virtual machine '/vm/vm02': backup failed.

From: BSM@my.company.net "VMware_Farm" Time: 09/18/09 14:41:07

None of the Disk Agents completed successfully.

Session has failed.

Any hints?

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sc_2111
Enthusiast
Enthusiast

Hi ,

if you are facing the same problem as I had below you can find a fix that worked for me .

When I installed DP 6.1 + VCB initially it worked just fine , then suddenly started failing with a message that the VM did not exist.

I 've opened a case in HP and after a long troubleshooting they came with the following solution that worked

1. Go to 'c:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter' on VC system.

2. Save the copy of vpxd.cfg file and add the following variable 'maxBufferedResponseBytes' and 'agentsNeedingContentLength' under

<config>

...

<vmacore>

<threadPool>

<TaskMax>30</TaskMax>

</threadPool>

<http>

<maxBufferedResponseBytes>524288000</maxBufferedResponseBytes>

<agentsNeedingContentLength>VMware-client|DataProtector/6.1</agentsNeedingContentLength>

</http>

</vmacore>

...

</config>

3.Save the changes

4. Right-click My Computer and choose Manage.

5. Double-click Services and Applications in the Name column on the right.

6. Double-click Services in the Name column on the right.

7. Right-click VMware VirtualCenter Server in the Name column on the right, and restart the service (stop/start).

8. After restarting verfiy that the change has effect by verfying VC log as follows

a. Go to 'C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\Logs'

b. Find out 'vpxd-xx.log' in place of xx a latest number would be there.

c. Open that log and look for

"Loaded agentsNeedingContentLength: 'VMware-client|DataProtector/6.1'"

"Max buffered response size is 524288000 bytes"

those are the two variables we have changed. Once these are seen in logs we are sure of the change has effect and then proceed with testing.

ITOSITU
Contributor
Contributor

just bumping my thread up again.

@ sc_2111@vmtn: thanks for your hints but thta not exacty my problem...

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