Alarms Option

[max2479]

vShere 4.0 i have only option to Acknowledge Alarm and not reset to normal.

Have couple of VMs that triggered the Alarm which I have acknowledged but the icons are still showing the alarms and won't go away...

How do I reset those?

[Troy_Clavell]

so after you right click "acknowledge alarm" you cannot right click and "reset to green" Are you doing this a the top vCenter level under the alarms tab?

[max2479]

Some background: There is no cluster. There is vCenter and 2 Datacenters. I am seeing the same thing at vCenter and Datacenter and VM level. No option to reset to green...

Is it available in 4.0.0, 162856 ?

[Troy_Clavell · Accepted solution]

Is it available in 4.0.0, 162856 ?

it is only available in vCenter 4.x. Please provide screen shot if you can. Are you logged in with an account that has the administrator role?

[max2479]

please see attached

[Troy_Clavell]

are all these guests in queston running on the same ESX host? If so, I would try a couple things. First restart the management agents

service vmware-vpxa restart

and also restart the vCenter Server Service. These just may be orphaned alarms/alerts.

[max2479]

service vmware-vpxa restart did reset the alarms. The question is should I have an option in VC to rest thos alarms to green?

[Troy_Clavell]

yes, you should. Do you have a triggered alarm now? Maybe restarting the agent fixed the "struck" alert, and going forward you may be able to reset to green.

[max2479]

new alarms came in but I still do not have the option to reset to green

[jcwuerfl]

I have seen this a couple times bofore. You have to Power OFF the VM unforunatally, then they will go away. Not sure why this happens but this does work.

[max2479]

The problem now is not to reset the alarm. As suggested by Troy service vmware-vpxa resets the alarm. The problem is that I do not have an option to reset alarm to green in vcenter. only acknowledge....

Anyone?

[jcwuerfl]

Exactally. Try powering it Off and On