VMware Cloud Community
Hilmansl009
Contributor
Contributor

After Firmware Upgrade, , VMware ESXI 6.7 failed to detect datastore.

Hi, I want to ask. After we upgrade the IBM System X3850 X5, our vmware esxi 6.7 did not recognize the datastore.

Please kindly help me. It's urgent.

2019-08-14_20-14-14.png

Best Regard

Hilman

Tags (2)
9 Replies
MartinGustafsso
VMware Employee
VMware Employee

IBM System X3850 X5 is not supported by ESXi 6.7. The latest supported versions of ESXi is 6.0 U3.

VMware Compatibility Guide - System Search

You should downgrade to the firmware that was recently working.

Reply
0 Kudos
Hilmansl009
Contributor
Contributor

MartinGustafsson​ Could you provide me step by step to downgrade the firmware ?

I don't know the version of the firmware before i'm doing firmware update and is it possible to revert back the firmware upgrade ?

Reply
0 Kudos
MartinGustafsso
VMware Employee
VMware Employee

Sorry. You will have to check with IBM on how to downgrade the firmware.

Reply
0 Kudos
EricChigoz
Enthusiast
Enthusiast

Hello,

Is this production or test environment?

Find this helpful? Please award points. Thank you !
Reply
0 Kudos
asajm
Expert
Expert

Hi Hilmansl009

Look

IBM Knowledge Center

If you think your queries have been answered
Marking this response as "Solution " or "Kudo"
ASAJM
Reply
0 Kudos
gregsn
Enthusiast
Enthusiast

It appears that ESXi is seeing your disk/RAID volume, but isn't mounting it.  You could try clicking on New datastore and see if it allows you to mount the existing disk/volume.  Do NOT format the disk/volume.  It may also ask you if you want to write a new signature to the datastore, which shouldn't be necessary.

I've seen this happen on other RAID controller driver/firmware updates and remounting the datastore manually usually resolves the issue.

continuum
Immortal
Immortal

We are already working on it - right now we extract the most important VM to an NFS datastore using a sh-script with 62000 lines

Ulli


________________________________________________
Do you need support with a VMFS recovery problem ? - send a message via skype "sanbarrow"
I do not support Workstation 16 at this time ...

Reply
0 Kudos
Hilmansl009
Contributor
Contributor

Already try to remounting it, but still the disk missing when try to remount the datastore. We decide to reinstall the system. Thanks

Reply
0 Kudos
Hilmansl009
Contributor
Contributor

it's quality test server

Reply
0 Kudos