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cctest1
Contributor
Contributor

ESXI-arm installation problem!!

CPU:HUAWEI Kunpeng 920 7260
阵列卡:MegaRAID 9560-8i
硬盘:AL15SEB060N

 

微信图片_20230607104244.png

Pass-through hard disk, also can not be installed

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cyprienlaplace
VMware Employee
VMware Employee

Hi it looks like there is an issue in how the secondary processors are started on this platform.

Could you try booting with adding "logPort=com1" on the "kernelopt=" line in boot.cfg? This will send the kernel log messages to the serial port. Please record the output.

Can you provide the ACPI dump (e.g. using a linux OS) for the platform?

Thanks,
Cyprien

RajeevVCP4
Expert
Expert

This is hardware problem please engage hardware vendor 

Rajeev Chauhan
VCIX-DCV6.5/VSAN/VXRAIL
Please mark help full or correct if my answer is use full for you
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vFouad
Leadership
Leadership

@cyprienlaplace  If they can see and interact with the boot loader, would pressing [shift] [o] and adding "logPort=com1" to the end of the line also achieve the same goal here?

@cctest1 The objective is to get the host to log to serial port during boot so we can grab more information, you will need a serial console connected.
This may help: https://kb.vmware.com/s/article/1033888
but remember the kb is for ESXi on x86 so some of the details the kb are a little different, but it will help with the end goal.

Thanks.

vFouad

 

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cyprienlaplace
VMware Employee
VMware Employee

yep, shift-O during the boot can be used to enter the logPort=com1 option.

 

see https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.esxi.upgrade.doc/GUID-A33C4CAB-18EE-4C8C-A5...

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