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nathangreenley
Contributor
Contributor
‎06-24-2022 05:52 AM

vmware DEM profile error - ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/Us

Hello to the Vmware Community,

 

Looking for some support on the below errors received within DEM. I believe this error is stopping my users from saving passwords/favorites within Edge. We use a non-persistent VDI environment and have only started seeing this error for the last few weeks. It appeared after a golden image update where edge was updated, not sure if this is just a coincidence or not.  

 

2022-06-24 13:02:21.710 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension Scripts/000003.log'
2022-06-24 13:02:21.715 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension Scripts/LOCK'
2022-06-24 13:02:21.715 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension Scripts/LOG'
2022-06-24 13:02:21.716 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension Scripts/MANIFEST-000001'
2022-06-24 13:02:21.721 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension State/000003.log'
2022-06-24 13:02:21.726 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension State/LOCK'
2022-06-24 13:02:21.738 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension State/LOG'
2022-06-24 13:02:21.741 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension State/MANIFEST-000001'
2022-06-24 13:02:21.758 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Favicons'
2022-06-24 13:02:21.759 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Favicons-journal'
2022-06-24 13:02:21.787 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/History'
2022-06-24 13:02:21.789 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/History-journal'

2022-06-24 12:30:29.009 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Login Data'

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3 Replies
DEMdev
VMware Employee
VMware Employee
‎07-18-2022 01:09 PM

Hi @nathangreenley,

Is this happening during a path-based import, or a DirectFlex import? If the latter, please try switching to path-based; if the former, you can check with a ProcMon boot log.

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ddelver
Contributor
Contributor
‎07-21-2022 06:28 AM

We have te same issue, but we have a Microsoft Edge ADMX active that prevent users from saving passwords:

ddelver_0-1658409804463.png

Could that be the reason why you get Access denied? make sense....

2022-07-21 08:05:16.182 [INFO ] Importing profile archive 'Microsoft Edge.zip' 

2022-07-21 08:05:21.243 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension State/000003.log'
2022-07-21 08:05:21.248 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension State/LOCK'
2022-07-21 08:05:21.250 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension State/LOG'
2022-07-21 08:05:21.256 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Extension State/MANIFEST-000001'
2022-07-21 08:05:21.348 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Storage/ext/ihmafllikibpmigkcoadcmckbfhibefp/def/GPUCache/data_0'
2022-07-21 08:05:21.376 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Storage/ext/ihmafllikibpmigkcoadcmckbfhibefp/def/GPUCache/data_1'
2022-07-21 08:05:21.379 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Storage/ext/ihmafllikibpmigkcoadcmckbfhibefp/def/GPUCache/data_2'
2022-07-21 08:05:21.392 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Storage/ext/ihmafllikibpmigkcoadcmckbfhibefp/def/GPUCache/data_3'
2022-07-21 08:05:21.397 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Storage/ext/ihmafllikibpmigkcoadcmckbfhibefp/def/GPUCache/index'
2022-07-21 08:05:21.482 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Sync Data/LevelDB/000003.log'
2022-07-21 08:05:21.486 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Sync Data/LevelDB/LOCK'
2022-07-21 08:05:21.513 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Sync Data/LevelDB/LOG'
2022-07-21 08:05:21.520 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Sync Data/LevelDB/MANIFEST-000001'
2022-07-21 08:05:21.530 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Favicons'
2022-07-21 08:05:21.533 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Favicons-journal'
2022-07-21 08:05:21.536 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/History'
2022-07-21 08:05:21.538 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/History-journal'
2022-07-21 08:05:21.541 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Login Data'
2022-07-21 08:05:21.591 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Login Data-journal'
2022-07-21 08:05:21.608 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Top Sites'
2022-07-21 08:05:21.610 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Top Sites-journal'
2022-07-21 08:05:21.613 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Visited Links'
2022-07-21 08:05:21.616 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Web Data'
2022-07-21 08:05:21.618 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Microsoft/Edge/User Data/Default/Web Data-journal'

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JahnsTek
Contributor
Contributor
‎11-06-2023 03:03 PM

Sorry for resurrecting an old thread, but hoping @nathangreenley or @ddelver have found a solution to this? I'm also seeing this same behavior with Edge and Chrome, but only randomly. I've been getting quite a few reports from my end users that their Chrome or Edge browser launches without their tabs/bookmarks/settings/etc (these apps appear to launch with all default settings), but only happens very randomly. We end up using the DEM Helpdesk Tool to reset their Chrome/Edge profile back to a previous backup and then at next login they are all good for a while again. Horizon 2303, all Instant Clone desktops, App Volumes 2303, and DEM 2303.

Small section from a recent DEM log:

2023-11-06 10:25:57.972 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Affiliation Database'
2023-11-06 10:25:57.975 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Affiliation Database-journal'
2023-11-06 10:25:58.045 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/databases/Databases.db'
2023-11-06 10:25:58.047 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/databases/Databases.db-journal'
2023-11-06 10:25:58.062 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/DawnCache/data_0'
2023-11-06 10:25:58.065 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/DawnCache/data_1'
2023-11-06 10:25:58.068 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/DawnCache/data_2'
2023-11-06 10:25:58.071 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/DawnCache/data_3'
2023-11-06 10:25:58.074 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/DawnCache/index'
2023-11-06 10:25:58.076 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/DIPS'
2023-11-06 10:25:58.078 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/DIPS-journal'
2023-11-06 10:25:58.101 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension Rules/000003.log'
2023-11-06 10:25:58.104 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension Rules/LOCK'
2023-11-06 10:25:58.106 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension Rules/LOG'
2023-11-06 10:25:58.111 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension Rules/MANIFEST-000001'
2023-11-06 10:25:58.113 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension Scripts/000003.log'
2023-11-06 10:25:58.117 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension Scripts/LOCK'
2023-11-06 10:25:58.119 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension Scripts/LOG'
2023-11-06 10:25:58.122 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension Scripts/MANIFEST-000001'
2023-11-06 10:25:58.165 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension State/LOCK'
2023-11-06 10:25:58.167 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension State/LOG'
2023-11-06 10:25:58.172 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Extension State/MANIFEST-000001'
2023-11-06 10:26:05.191 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Favicons'
2023-11-06 10:26:05.194 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Favicons-journal'
2023-11-06 10:26:05.226 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/GCM Store/Encryption/000003.log'
2023-11-06 10:26:05.233 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/GCM Store/Encryption/LOCK'
2023-11-06 10:26:05.234 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/GCM Store/Encryption/LOG'
2023-11-06 10:26:05.237 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/GCM Store/Encryption/MANIFEST-000001'
2023-11-06 10:26:05.259 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/heavy_ad_intervention_opt_out.db'
2023-11-06 10:26:05.263 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/heavy_ad_intervention_opt_out.db-journal'
2023-11-06 10:26:05.409 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/History'
2023-11-06 10:26:05.414 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/History-journal'
2023-11-06 10:26:06.035 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Local Storage/leveldb/LOCK'
2023-11-06 10:26:06.038 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Local Storage/leveldb/LOG'
2023-11-06 10:26:06.046 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Local Storage/leveldb/MANIFEST-000001'
2023-11-06 10:26:06.056 [ERROR] ImportFiles::ImportFile: Access denied on 'LocalAppData/Google/Chrome/User Data/Default/Login Data'

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