logon hangs on preparing windows on windows 8.1

[jahos_]

Hi,

I am trying Immidio on Windows 8.1. I configured everything following the admin guide. It is running on vSphere 6 and Horizon 6.1 with App Volumes.

Without Immidio I can logon to the desktop and everything works normally.

As soon as I enable Immidio via GPO (logon script or run as group policy extension) the logon hangs on "preparing windows". I can never logon.

I checked the Immidio logs and everything seems ok. No errors are reported.

When I logon without Immidio and I start flexengine.exe -r manually, I get the configuration (shortcuts and so on). So I know my config is ok.

Anyone has seen this issue?

[Gaurav_Baghla]

Hi

I believe this has been resolved if not could  you attach the flexengine logs looks like group policy configuration

Regards

Gaurav 

[LASCJMURRAY]

‌i am running into the exact same issue. It has not been resolved for me.

[pmussche]

Hi,

I am also running into the same issue. Horzion View 6.1, UEM 8.6, Windows 8.1.

FlexEngine log files states that actions are successfully executed. However desktop hangs on a black screen.

When disabling th UEM policy I am able to log on.

Thanks in advance

Regards

[jahos_]

I install Immidio 8.7, but still I am having the same issue.

This is very annoying...

[Pim999 · Accepted solution]

We are aware of an issue with the View Agent Smartcard Redirection feature.

Please try to remove the Smartcard Redirection feature and let me know if that solves the issue.

[Pim999]

This is also described in the UEM 8.7 release notes:

http://pubs.vmware.com/Release_Notes/en/uem/87/uem-870-release-notes.html

New Horizon Views displays a black screen after logging on to Windows 8.1 or Windows 10.

This issue might occur under the following conditions:

    You are running Horizon View on Windows 8.1 or Windows 10.

    You have the Horizon View smartcard redirection feature installed.

    You have User Environment Manager installed, configured, and enabled.

[jahos_]

Removing the smartcard redirection did the trick! Thanks a lot Pim!

I should have read the 8.7 release notes, but the issue was already there in 8.6 and nothing was mentioned in those notes.