Whatsapp web always ask for qr code in Chrome configured by DEM

[N2Z2]

Hi all,

we have chrome configured in DEM with these parameters

[IncludeRegistryTrees]
HKCU\Software\Google\Chrome

[IncludeFolderTrees]
<LocalAppData>\Google\Chrome
<LocalAppData>\Google\Chrome\User Data\Default\Cookies
<AppData>\Google\Chrome
<AppData>\Google\Chrome\User Data\Default\profile.pb
<LocalAppData>\Google\Chrome\User Data\Default\Session Storage
<LocalAppData>\Google\Chrome\User Data\Default\Sessions

[ExcludeFolderTrees]
<LocalAppData>\Google\Chrome\User Data\Default\Application Cache
<LocalAppData>\Google\Chrome\User Data\Default\Cache
<LocalAppData>\Google\Chrome\User Data\Default\Local Storage
<LocalAppData>\Google\Chrome\User Data\Default\Media Cache
<LocalAppData>\Google\Chrome\User Data\Default\Code Cache
<LocalAppData>\Google\Chrome\User Data\Default\GPUCache
<LocalAppData>\Google\Chrome\User Data\Default\Web Applications
<LocalAppData>\Google\Chrome\User Data\Default\Sync Data
<LocalAppData>\Google\Chrome\User Data\Default\Sync Data Backup
<LocalAppData>\Google\Chrome\User Data\Default\IndexedDB
<LocalAppData>\Google\Chrome\User Data\WidevineCDM
<LocalAppData>\Google\Chrome\User Data\EVWhitelist
<LocalAppData>\Google\Chrome\User Data\pnacl
<LocalAppData>\Google\Chrome\User Data\recovery
<LocalAppData>\Google\Chrome\User Data\SwiftShader
<LocalAppData>\Google\Chrome\User Data\SwReporter
<LocalAppData>\Google\Chrome\User Data\ShaderCache

[ExcludeFiles]
*.tmp

Every time a user login into a horizon vm (instant clone) chrome asks for qr code to login into whatsapp web, so basically it doesn't preserve credentials.

Any hint on this? Where does chrome store whatsapp credentials? There's something missing in configuration?

Thanks

[Yitzhakz]

Hi, have you manage to resolve the issue with whatsapp web or did you configured whatsapp desktop?

[Maverick990]

If you're using WhatsApp Web on a Chrome browser that has been configured by DEM and it always asks for a QR code, it's possible that there is a configuration issue with your browser settings. Try clearing your browser cache and cookies, and make sure that you have allowed the necessary permissions for WhatsApp Web to function properly. If the issue persists, you may want to contact your IT department or the DEM administrator for assistance in configuring your browser settings for WhatsApp Web.