Has anyone been able to get WebEx productivity tools to work with UEM?
I created the following config:
DirectFlex is off for testing.
It captures everything in those folders. It appears WebEx stores the username/password/etc in the registry. It also has a .xml file called PTconfig.xml in %appdata%\WebEx\Productivity Tools. This .xml file references another XML file with a randomly generated name. That seems to change every time you login to a different machine, after a while the folder gets pretty full due to UEM backing them all up, even if they aren't in use anymore. I have a feeling this is related.
When I refresh the clone and log back in, it remembers the username I typed in but I need to go through the first run wizard every time.
Never tested Webex Productivity tools, but I might find some time to test it next week.
What is the exact problem, only that the password is not remembered?
Do you already use the UEM Common Windows Settings templates for 'Personal Certificates' and 'Internet Explorer Passwords'? Because those templates manage the regular Windows password faults, maybe Webex stores it's password there also.
Thanks, yeah I am using both of those templates.
The problem is - after logoff/logon, if you launch productivity tools, it only seems to remember your username. It makes you enter password and go thru first run wizard every time. Also unregisters the outlook plugin. I really think its related to that binary config file it references, it seems to create a new one on every logon and ignore the other settings in the registry. It's odd.
I currently use Cisco Webex Meeting (and Virtual Desktop), and I capture a few more registry entries and directories that you may want to try.
HKCU\Software\Cisco Systems, Inc.\Cisco Webex Meetings Virtual Desktop
HKCU\Software\Cisco Systems, Inc.\Cisco Webex Meetings
My biggest problem is that the Microsoft Integrations (like the Microsoft Outlook Plugin) doesn't function correctly. The <LocalAppData> directory was key to getting it to work, however, it can get pretty sizeable (50MB - 500MB) I've seen so far.
They split the app into two separate installs recently, assuming you know this? I have decided to remove the Productivity plugin and only assign it to users that actually need that.
I'm also having difficulty with it, separate from UEM.
There are a few issues with the way that Cisco develops it's software, WebEx in particular:
Does anyone have this working on an Instant Clone/Non-persistent Horizon desktop?
I installed the Cisco Webex Meetings software on my image however each time I am on a Virtual desktop and attempt to run Webex to join a meeting, I need to install the application and enter my information (name, etc.).
Does anyone have this working with UEM? I see the config file listed above however I do not have and Cisco entries under the HKCU\software folder, just WebEx folders.