Contributor
Contributor

UEM not retaining Cisco Jabber settings

Windows 10 1809         

UEM 9.6

Cisco Jabber v11.9.3 Build 60004

UEM Profile:

[IncludeRegistryTrees]

HKCU\Software\Cisco Systems, Inc.

HKCU\Software\IM Providers\Cisco Jabber

[IncludeFolderTrees]

<AppData>\Cicso\Unified Communications\Jabber

<LocalAppData>\Cisco\Unified Communications\Jabber

Settings like "View > Show docked Window" are not sticking across sessions

Any help/advice appreciated

3 Replies
Contributor
Contributor

Bumping this, as I am having the same issue roaming files in the AppData directory.

You can fix this by going to Folder Redirection and setting Roaming AppData to enabled, but this will roam everything.

Enthusiast
Enthusiast

I'm running version 12.7 and I only have the following (without reg keys) and it sticks:

[IncludeFolderTrees]

<AppData>\Cisco\Unified Communications\Jabber

<LocalAppData>\Cisco\Unified Communications\Jabber

I'm also using the Jabber for VDI Agent and Client, but that shouldn't matter.

0 Kudos
Enthusiast
Enthusiast

There is a typo mistake in line "<AppData>\Cicso\Unified Communications\Jabber", bolded word with mistake. I would think thats the problem.