Hi there,
We have in our organization Vmware app-volume 4.3.0.57 & DEM 2203.
I have a user with a certain problem with Powerpoint and Adobe and I want to be able to troubleshoot the problem without his present.
Is they a way I can take his profile zip files and copy it to my user profile in order to troubleshoot this issue?
Thank you
Amir
Hi @AmirAtary,
Sure, you can copy another user's profile archives to your profile archive folder. In general that will work, but please be aware that sometimes profile settings are user specific (in the sense that they're tied to a user's Windows SID.)
Thank you for taking the time to answer.
I did try what you have suggested, but seems that the zip files are just not imported.
Its seems like its a protection mechanism to protect from user profile theft.
I guess I will have to involve the user after all.
Thank you ![]()
Amir
