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HallJ0816
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Slow login with UEM 9 using Mandatory Profiles with MSFT folder redirection (Windows 7)

I recently deployed UEM9, AppVol 2.10 within my Horizon 7 environment on Windows 7 Linked Clone Machines (Non-Presistent Systems) At first the login time was around 30secs with View Agent 7, UEM9, AppVol 2.10 installed along with Mandatory Profiles with MSFT folder redirection (Windows 7) But as I expanded testing to about 30 user.....and they started using the system on a regular basis I started getting & seeing logins at a minute plus. Nothing changed in my environment and hardware is extremely under utilize so Im trying to figure what causing the delay in login. Is anyone else experiencing extremely long logins using UEM9?

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HallJ0816
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I was able to resolve this issue by updating vmware tools from 10.0.6 to 10.0.8. This fixed login and performance of VM desktop.

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Pim_van_de_Vis
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Hello,

You mention you are also using AppVolumes, how many Appstacks do you assign? And do you also use Writable Volumes?

And waht Folders have you redirected?

If you can provide a UEM logfile in Debug mode, I can further analyze the scenario, are you can do it yourself, since we log all the timing and actions.

Debug logging can be enabled in the UEM GPO or per user:

Enabling debug logging for a single user in VMware User Environment Manager (2113514)

https://kb.vmware.com/kb/2113514

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HallJ0816
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No Appstacks are being applied

Folders Redirected are (desktop,my documents, my videos, downloads, links, & my pictures)

I attached debug for you to review as well

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Pim_van_de_Vis
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The attached logfile does not show any strange behavior.

In the last line of the logfile you will see this: [INFO ] Done (3718 ms)

So the complete UEM run at logon takes 3,7 seconds. If you entire logon process takes 60 seconds, the delay must be coming from something else then UEM.

Maybe you can try uninstalling the AppVolumes agent to rule that out.

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HallJ0816
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I was able to resolve this issue by updating vmware tools from 10.0.6 to 10.0.8. This fixed login and performance of VM desktop.

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