VMware Horizon Community
TTC-Seth
Enthusiast
Enthusiast

Need Help with UEM & Outlook

I've been pulling out my hair trying to figure this one out.

I've got UEM properly setup as far as I can tell.  It properly keeps the user icon placement, desktop coloring, etc.

But e very time I log into a different non-persistent desktop, I have to recreate my Outlook profile.

How can I  use UEM to properly configure Outlook?  I'm already using GP to redirect the OST file.

16 Replies
barakni
VMware Employee
VMware Employee

Hi,

You have a template ready for Outlook in the product. use it.

You can also use a reg key to define in the DirectFlex profile to "ForceOSTPath"

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Pim_van_de_Vis

Probably you just have to add a Config File for Outlook.

Take these steps to do so:\

Open the UEM Management Console and on the Personalization tab click the 'Create Config File' button.

Choose 'Use an Application template' and click next

Select the Outlook version you are using. Only enable the checkbox for Outlook, and click next.

Choose a filename for your Config File and Finish!

Let me know if that works.

VDIMega
Enthusiast
Enthusiast

I already have a config file for Outlook 2013 and I'm having the exact same problem.  I'm using App Volumes 2.10.  I removed the condition to check that Office 2013 is installed, but the problem persists.

I don't know if UEM is just plain malfunctioning or what it could be. 

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Pim_van_de_Vis

Please send me a UEM logfile in debug level, so that I can see what is happening.

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VDIMega
Enthusiast
Enthusiast

I found out that the problem is that UEM runs its import process before the appstack attaches.  I have to update the appstack to include a user environment refresh in its shellstart login script...

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Pim_van_de_Vis

Ah! important information is that you are using AppVolumes.

Are you deploying Office in an AppStack? Are you also using Writable Volumes? If so, what template do you use?

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VDIMega
Enthusiast
Enthusiast

Yes Office 2013 Pro Plus is on this appstack.  I set Outlook to import/export using directflex.  We are not using writable volumes.

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Pim_van_de_Vis

Can you try what happens if you turn of DirectFlex and simply import the Outlook settings at logon?

This is a best practice anyway, since there could be other applications that rely on the Office settings being available at logon. (office had become 'middleware' for many customers because of all the dependencies to other applications.)

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VDIMega
Enthusiast
Enthusiast

It was set to the simple import/export mode originally, but that was not working at all, even after doing an environment refresh.

I'm going to update the appstack with the UE refresh login command, and put outlook back in simple mode.  Let me see if that works.

Also, can you provide a list of best practices for UEM?

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VDIMega
Enthusiast
Enthusiast

I set the apps back to process during logoff and logon.  Now, the refresh happens automatically after the appstack attaches, but still no profile settings being saved for Lync or Outlook.  Mind you they are located in "c:\program files\microsoft office\office15\".  That is, they are 64-bit apps, not 32-bit.  The shortcuts are created on the desktops for the office apps, but settings are not being saved.

I've pasted the log below:

2016-06-08 14:41:09.007 [INFO ] Starting Flex Engine v9.0.0.156 [IFP#01b720ba-T5>>]

2016-06-08 14:41:09.007 [INFO ] Running as Group Policy client-side extension

2016-06-08 14:41:09.007 [DEBUG] Performing path-based import

2016-06-08 14:41:09.007 [DEBUG]    User: company\user, Computer: COMPUTERNAME, OS: x64-win7 (BuildNumber 7601, ServicePack 1, SuiteMask 100, ProductType 1/4, Lang 0409, IE 11.0.9600.18314, VMware VDM 6.2.1.3284564, ProcInfo 1/2/2/2, UTC-04:00D), PTS: 1308/4820/1CT

2016-06-08 14:41:09.007 [DEBUG]    Profile state: local (0x00000204)

2016-06-08 14:41:09.007 [DEBUG]    Recursively processing config files from path '\\company.corp\sharevm\uem\uem_config\general'

2016-06-08 14:41:09.007 [DEBUG]    Using profile archive path '\\company.corp\sharevm\uem\UEMprofiles\user\archives'

2016-06-08 14:41:09.007 [DEBUG]    Logging to file '\\company.corp\sharevm\uem\UEMprofiles\user\logs\FlexEngine.log'

2016-06-08 14:41:09.007 [DEBUG]    Log file will be overwritten when larger than 512 kilobytes

2016-06-08 14:41:09.023 [DEBUG] Setting import status flag

2016-06-08 14:41:09.148 [INFO ] Successfully redirected 'Desktop' folder to '\\company.corp\sharevm\uem\UEMprofiles\%username%\Desktop' ('redirect_all.xml')

2016-06-08 14:41:09.210 [INFO ] Successfully redirected 'Documents' folder to '\\company.corp\sharevm\uem\UEMprofiles\%username%\Documents' ('redirect_all.xml')

2016-06-08 14:41:09.257 [INFO ] Successfully redirected 'Downloads' folder to '\\company.corp\sharevm\uem\UEMprofiles\%username%\Downloads' ('redirect_all.xml')

2016-06-08 14:41:09.320 [INFO ] Successfully redirected 'Favorites' folder to '\\company.corp\sharevm\uem\UEMprofiles\%username%\Favorites' ('redirect_all.xml')

2016-06-08 14:41:09.367 [INFO ] Successfully redirected 'Music' folder to '\\company.corp\sharevm\uem\UEMprofiles\%username%\Music' ('redirect_all.xml')

2016-06-08 14:41:09.413 [INFO ] Successfully redirected 'Pictures' folder to '\\company.corp\sharevm\uem\UEMprofiles\%username%\Pictures' ('redirect_all.xml')

2016-06-08 14:41:09.476 [INFO ] Successfully redirected 'ProgramsMenu' folder to '\\company.corp\sharevm\uem\UEMprofiles\%username%\Programs Menu' ('redirect_all.xml')

2016-06-08 14:41:09.554 [INFO ] Successfully redirected 'Videos' folder to '\\company.corp\sharevm\uem\UEMprofiles\%username%\Videos' ('redirect_all.xml')

2016-06-08 14:41:09.570 [DEBUG] Deleted application blocking configuration

2016-06-08 14:41:09.570 [DEBUG] Processing pre-import UEM tasks

2016-06-08 14:41:09.617 [DEBUG] Skipping disabled UEM import task ('Delete Windows 5.x Start Menu.xml')

2016-06-08 14:41:09.632 [DEBUG] Skipping disabled UEM import task ('Delete Windows 6.x Start Menu.xml')

2016-06-08 14:41:09.851 [DEBUG] Skipping disabled UEM settings import ('Dutch.xml')

2016-06-08 14:41:09.867 [DEBUG] Skipping disabled UEM settings import ('German.xml')

2016-06-08 14:41:09.976 [DEBUG] Skipping disabled UEM drive hiding setting ('Hide some drives.xml')

2016-06-08 14:41:10.039 [INFO ] No ADMX-based settings applied

2016-06-08 14:41:10.101 [DEBUG] Skipping disabled UEM triggered task ('Close Calculator at lock.xml')

2016-06-08 14:41:10.101 [INFO ] Configured message for trigger 'Unlock' ('Message at unlock.xml')

2016-06-08 14:41:10.117 [INFO ] Configured UEM refresh for trigger 'IP-dependent Unlock' ('Refresh Applications at unlock.xml')

2016-06-08 14:41:10.132 [INFO ] Configured UEM refresh for trigger 'IP-dependent Connect' ('Refresh Printers at reconnect.xml')

2016-06-08 14:41:10.304 [DEBUG] Found flag file for '\\company.corp\sharevm\uem\uem_config\general\Applications\Acrobat Reader.INI'.

2016-06-08 14:41:10.320 [INFO ] Config file '\\company.corp\sharevm\uem\uem_config\general\Applications\Acrobat Reader.INI' added to DirectFlex cache.

2016-06-08 14:41:10.336 [DEBUG] Found flag file for '\\company.corp\sharevm\uem\uem_config\general\Applications\Calculator.INI'.

2016-06-08 14:41:10.351 [INFO ] Config file '\\company.corp\sharevm\uem\uem_config\general\Applications\Calculator.INI' added to DirectFlex cache.

2016-06-08 14:41:10.367 [DEBUG] Found flag file for '\\company.corp\sharevm\uem\uem_config\general\Applications\Notepad.INI'.

2016-06-08 14:41:10.398 [INFO ] Config file '\\company.corp\sharevm\uem\uem_config\general\Applications\Notepad.INI' added to DirectFlex cache.

2016-06-08 14:41:10.429 [DEBUG] Found flag file for '\\company.corp\sharevm\uem\uem_config\general\Applications\Paint.INI'.

2016-06-08 14:41:10.429 [INFO ] Config file '\\company.corp\sharevm\uem\uem_config\general\Applications\Paint.INI' added to DirectFlex cache.

2016-06-08 14:41:10.461 [DEBUG] Found flag file for '\\company.corp\sharevm\uem\uem_config\general\Applications\PaintDotNet.ini'.

2016-06-08 14:41:10.476 [INFO ] Config file '\\company.corp\sharevm\uem\uem_config\general\Applications\PaintDotNet.ini' added to DirectFlex cache.

2016-06-08 14:41:10.476 [DEBUG] Found flag file for '\\company.corp\sharevm\uem\uem_config\general\Applications\VLC.ini'.

2016-06-08 14:41:10.476 [INFO ] Config file '\\company.corp\sharevm\uem\uem_config\general\Applications\VLC.ini' added to DirectFlex cache.

2016-06-08 14:41:10.476 [DEBUG] Found flag file for '\\company.corp\sharevm\uem\uem_config\general\Applications\Wordpad.INI'.

2016-06-08 14:41:10.492 [INFO ] Config file '\\company.corp\sharevm\uem\uem_config\general\Applications\Wordpad.INI' added to DirectFlex cache.

2016-06-08 14:41:10.711 [DEBUG] Skipping disabled UEM shortcut ('Acrobat Reader 11.xml')

2016-06-08 14:41:10.726 [DEBUG] Scheduled UEM shortcut for async processing ('Calculator.xml')

2016-06-08 14:41:10.726 [DEBUG] Conditions: Check for path 'C:\Program Files\microsoft office\office15\excel.exe' = true

2016-06-08 14:41:10.758 [DEBUG] Scheduled UEM shortcut for async processing ('Excel 2013.xml')

2016-06-08 14:41:10.758 [DEBUG] Skipping disabled UEM shortcut ('MS Paint.xml')

2016-06-08 14:41:10.758 [DEBUG] Skipping disabled UEM shortcut ('Notepad.xml')

2016-06-08 14:41:10.758 [DEBUG] Conditions: Check for path 'C:\Program Files\microsoft office\office15\outlook.exe' = true

2016-06-08 14:41:10.773 [DEBUG] Scheduled UEM shortcut for async processing ('Outlook 2013.xml')

2016-06-08 14:41:10.773 [DEBUG] Skipping disabled UEM shortcut ('Paint.NET.xml')

2016-06-08 14:41:10.789 [DEBUG] Conditions: Check for path 'C:\Program Files\microsoft office\office15\powerpnt.exe' = true

2016-06-08 14:41:10.805 [DEBUG] Scheduled UEM shortcut for async processing ('Powerpoint 2013.xml')

2016-06-08 14:41:10.805 [DEBUG] Skipping disabled UEM shortcut ('UEM ADMX-based settings Refresh.xml')

2016-06-08 14:41:10.805 [DEBUG] Skipping disabled UEM shortcut ('UEM FTA Refresh.xml')

2016-06-08 14:41:10.805 [DEBUG] Skipping disabled UEM shortcut ('UEM Helpdesk Support Tool.xml')

2016-06-08 14:41:10.805 [DEBUG] Skipping disabled UEM shortcut ('UEM Management Console.xml')

2016-06-08 14:41:10.805 [DEBUG] Skipping disabled UEM shortcut ('UEM Printer Refresh.xml')

2016-06-08 14:41:10.820 [DEBUG] Skipping disabled UEM shortcut ('UEM Self-Support.xml')

2016-06-08 14:41:10.836 [DEBUG] Scheduled UEM shortcut for async processing ('UEM Shortcut Refresh.xml')

2016-06-08 14:41:10.836 [DEBUG] Skipping disabled UEM shortcut ('UEM SyncTool Autostart.xml')

2016-06-08 14:41:10.836 [DEBUG] Skipping disabled UEM shortcut ('UEM SyncTool SyncNow.xml')

2016-06-08 14:41:10.836 [DEBUG] Skipping disabled UEM shortcut ('UEM User Environment Refresh.xml')

2016-06-08 14:41:10.836 [DEBUG] Skipping disabled UEM shortcut ('VLC Player.xml')

2016-06-08 14:41:10.836 [DEBUG] Skipping disabled UEM shortcut ('VMware Website.xml')

2016-06-08 14:41:10.836 [DEBUG] Conditions: Check for path 'C:\Program Files\microsoft office\office15\winword.exe' = true

2016-06-08 14:41:10.867 [DEBUG] Scheduled UEM shortcut for async processing ('Word 2013.xml')

2016-06-08 14:41:10.867 [DEBUG] Skipping disabled UEM shortcut ('Wordpad.xml')

2016-06-08 14:41:10.867 [INFO ] Successfully created file type association ('abc.xml')

2016-06-08 14:41:10.883 [DEBUG] Conditions: Check for path 'C:\Program Files\Paint.NET\PaintDotNet.exe' = false

2016-06-08 14:41:10.883 [INFO ] Skipping UEM file type association due to conditions ('jpg.xml')

2016-06-08 14:41:10.883 [DEBUG] Broadcasting UEM file type association changes

2016-06-08 14:41:10.883 [INFO ] Importing UEM settings 'Add VMware to Favorites.zip' (\\company.corp\sharevm\uem\uem_config\general\FlexRepository\Settings\File\Add VMware to Favorites.zip)

2016-06-08 14:41:10.898 [DEBUG] Read 1 entry from profile archive (size: 403; compressed: 263)

2016-06-08 14:41:10.898 [INFO ] Successfully imported UEM settings ('Add VMware to Favorites.xml')

2016-06-08 14:41:10.898 [INFO ] Importing UEM settings 'Create 'Readme' file on Desktop.zip' (\\company.corp\sharevm\uem\uem_config\general\FlexRepository\Settings\File\Create 'Readme' file on Desktop.zip)

2016-06-08 14:41:10.898 [DEBUG] Placeholders: Found 1 placeholder in path 'Desktop/README[Flex#].txt'

2016-06-08 14:41:10.898 [DEBUG] Placeholders: Resolved to path 'Desktop/README.txt'

2016-06-08 14:41:10.898 [DEBUG] Placeholders: Placeholders will be replaced in file content using automatically detected code page

2016-06-08 14:41:10.898 [DEBUG] Placeholders: Found 2 placeholders in file 'Desktop/README[Flex#].txt'

2016-06-08 14:41:10.914 [DEBUG] Read 1 entry from profile archive (size: 518; compressed: 315)

2016-06-08 14:41:10.914 [INFO ] Successfully imported UEM settings ('Create 'Readme' file on Desktop.xml')

2016-06-08 14:41:10.914 [INFO ] Importing UEM settings 'Registry demo.zip' (\\company.corp\sharevm\uem\uem_config\general\FlexRepository\Settings\Reg\Registry demo.zip)

2016-06-08 14:41:10.930 [DEBUG] Placeholders: Found 1 placeholder in path 'Registry/Flex Profiles[Flex#].reg'

2016-06-08 14:41:10.930 [DEBUG] Placeholders: Resolved to path 'Registry/Flex Profiles.reg'

2016-06-08 14:41:10.930 [DEBUG] Placeholders: Placeholders will be replaced in file content using automatically detected code page

2016-06-08 14:41:10.930 [DEBUG] Placeholders: Found 2 placeholders in file 'Registry/Flex Profiles[Flex#].reg'

2016-06-08 14:41:10.945 [DEBUG] ImportRegistry::Import: Calling '"C:\windows\REGEDIT.EXE" /S "C:\Users\DVILLA~1\AppData\Local\Temp\FLX75F.tmp"' (RPAL: l=0 (D/E), r=0)

2016-06-08 14:41:11.039 [DEBUG] Read 1 entry from profile archive (size: 860; compressed: 346)

2016-06-08 14:41:11.039 [INFO ] Successfully imported UEM settings ('Registry demo.xml')

2016-06-08 14:41:11.039 [INFO ] Triggering scheduled UEM actions

2016-06-08 14:41:11.086 [DEBUG] Processed 26 Flex config files (19 successful, 7 added to DirectFlex cache)

2016-06-08 14:41:11.086 [DEBUG] Processed 2 UEM import tasks (2 disabled)

2016-06-08 14:41:11.086 [DEBUG] Processed 8 UEM settings imports (6 successful, 2 disabled)

2016-06-08 14:41:11.086 [DEBUG] Processed 1 UEM drive hiding setting (1 disabled)

2016-06-08 14:41:11.086 [DEBUG] Processed 4 UEM triggered tasks (3 successful, 1 disabled)

2016-06-08 14:41:11.086 [DEBUG] Processed 22 UEM shortcuts (6 scheduled, 16 disabled)

2016-06-08 14:41:11.086 [DEBUG] Processed 2 UEM file type associations (1 successful, 1 skipped)

2016-06-08 14:41:11.086 [DEBUG] Processed 1 UEM folder redirection setting (1 successful)

2016-06-08 14:41:11.195 [DEBUG] Started DirectFlex injection

2016-06-08 14:41:11.211 [DEBUG] Launched FlexEngine in DirectFlex mode

2016-06-08 14:41:11.227 [INFO ] Done (2229 ms) [<<IFP#01b720ba-T5]

2016-06-08 14:41:18.651 [INFO ] Performing UEM refresh [IFP#0200ee6e-6b754>>]

2016-06-08 14:41:18.651 [DEBUG] Running as child process of 'cmd.exe' (1828)

2016-06-08 14:41:18.651 [DEBUG]    User: company\user, Computer: COMPUTERNAME, OS: x64-win7 (BuildNumber 7601, ServicePack 1, SuiteMask 100, ProductType 1/4, Lang 0409, IE 11.0.9600.18314, VMware VDM 6.2.1.3284564, ProcInfo 1/2/2/2, UTC-04:00D), PTS: 5348/5360/1C

2016-06-08 14:41:18.651 [DEBUG]    Recursively processing config files from path '\\company.corp\sharevm\uem\uem_config\general'

2016-06-08 14:41:18.651 [DEBUG]    Logging to file '\\company.corp\sharevm\uem\UEMprofiles\user\logs\FlexEngine.log'

2016-06-08 14:41:18.651 [DEBUG]    Log file will be overwritten when larger than 512 kilobytes

2016-06-08 14:41:18.651 [DEBUG] Refreshing UEM shortcuts

2016-06-08 14:41:18.698 [DEBUG] UEM Refresh: Processing UEM shortcut undo actions

2016-06-08 14:41:18.714 [DEBUG] Successfully removed shortcut '\\company.corp\sharevm\uem\UEMprofiles\user\Programs Menu\Microsoft Office 2013 (created by VMware UEM)\Word 2013.lnk' ('Word 2013.xml')

2016-06-08 14:41:18.714 [DEBUG] Successfully removed shortcut '\\company.corp\sharevm\uem\UEMprofiles\user\Desktop\Word 2013.lnk' ('Word 2013.xml')

2016-06-08 14:41:18.729 [DEBUG] Successfully removed shortcut '\\company.corp\sharevm\uem\UEMprofiles\user\Programs Menu\Microsoft Office 2013 (created by VMware UEM)\Powerpoint 2013.lnk' ('Powerpoint 2013.xml')

2016-06-08 14:41:18.729 [DEBUG] Successfully removed shortcut '\\company.corp\sharevm\uem\UEMprofiles\user\Desktop\Powerpoint 2013.lnk' ('Powerpoint 2013.xml')

2016-06-08 14:41:18.745 [DEBUG] Successfully removed shortcut '\\company.corp\sharevm\uem\UEMprofiles\user\Programs Menu\Microsoft Office 2013 (created by VMware UEM)\Outlook 2013.lnk' ('Outlook 2013.xml')

2016-06-08 14:41:18.745 [DEBUG] Successfully removed shortcut '\\company.corp\sharevm\uem\UEMprofiles\user\Desktop\Outlook 2013.lnk' ('Outlook 2013.xml')

2016-06-08 14:41:18.745 [DEBUG] Successfully removed shortcut '\\company.corp\sharevm\uem\UEMprofiles\user\Programs Menu\Microsoft Office 2013 (created by VMware UEM)\Excel 2013.lnk' ('Excel 2013.xml')

2016-06-08 14:41:18.761 [DEBUG] Successfully removed shortcut '\\company.corp\sharevm\uem\UEMprofiles\user\Desktop\Excel 2013.lnk' ('Excel 2013.xml')

2016-06-08 14:41:18.761 [DEBUG] Skipping disabled UEM shortcut ('Acrobat Reader 11.xml')

2016-06-08 14:41:18.761 [DEBUG] Scheduled UEM shortcut for async processing ('Calculator.xml')

2016-06-08 14:41:18.761 [DEBUG] Conditions: Check for path 'C:\Program Files\microsoft office\office15\excel.exe' = true

2016-06-08 14:41:18.761 [DEBUG] Scheduled UEM shortcut for async processing ('Excel 2013.xml')

2016-06-08 14:41:18.761 [DEBUG] Skipping disabled UEM shortcut ('MS Paint.xml')

2016-06-08 14:41:18.761 [DEBUG] Skipping disabled UEM shortcut ('Notepad.xml')

2016-06-08 14:41:18.761 [DEBUG] Conditions: Check for path 'C:\Program Files\microsoft office\office15\outlook.exe' = true

2016-06-08 14:41:18.761 [DEBUG] Scheduled UEM shortcut for async processing ('Outlook 2013.xml')

2016-06-08 14:41:18.761 [DEBUG] Skipping disabled UEM shortcut ('Paint.NET.xml')

2016-06-08 14:41:18.776 [DEBUG] Conditions: Check for path 'C:\Program Files\microsoft office\office15\powerpnt.exe' = true

2016-06-08 14:41:18.776 [DEBUG] Scheduled UEM shortcut for async processing ('Powerpoint 2013.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('UEM ADMX-based settings Refresh.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('UEM FTA Refresh.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('UEM Helpdesk Support Tool.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('UEM Management Console.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('UEM Printer Refresh.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('UEM Self-Support.xml')

2016-06-08 14:41:18.776 [DEBUG] Scheduled UEM shortcut for async processing ('UEM Shortcut Refresh.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('UEM SyncTool Autostart.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('UEM SyncTool SyncNow.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('UEM User Environment Refresh.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('VLC Player.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('VMware Website.xml')

2016-06-08 14:41:18.776 [DEBUG] Conditions: Check for path 'C:\Program Files\microsoft office\office15\winword.exe' = true

2016-06-08 14:41:18.776 [DEBUG] Scheduled UEM shortcut for async processing ('Word 2013.xml')

2016-06-08 14:41:18.776 [DEBUG] Skipping disabled UEM shortcut ('Wordpad.xml')

2016-06-08 14:41:18.776 [DEBUG] Broadcasting UEM shortcut changes

2016-06-08 14:41:18.776 [INFO ] Triggering scheduled UEM actions

2016-06-08 14:41:18.792 [DEBUG] Processed 22 UEM shortcuts (6 scheduled, 16 disabled; 8 undo actions (8 successful))

2016-06-08 14:41:18.792 [INFO ] Done (145 ms) [<<IFP#0200ee6e-6b754]

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Pim_van_de_Vis

A couple of things are not configured correct.

- I see only imports (long), but no exports (logoff). Did you configure the logoff script as described in chapter 3.5 of the UEM Admin Guide?

     This explains why there is not profile information exported/written at logoff and you lose your settings.

- I don't see a UEM Config File for Outlook (or any other Office application). What name do they have and what folder did you put them in?

     You need to create UEM Config Files for all your applications, otherwise UEM will not export the settings for those applications. For Office, templates are included in the UEM Management Console. See chapter 4.2 in the UEM Admin Guide.

- UEM refresh only refreshed the creation of shortcuts, printers, etc. It does nothing with the user profile, so in this case you don;t need to perform a UEM refresh.

https://www.vmware.com/support/pubs/uem-pubs.html

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VDIMega
Enthusiast
Enthusiast

The logoff script is configured under the User Configuration in the GPO.  The contents are as follow:

"C:\Program Files\Immidio\Flex Profiles\FlexEngine.exe" –s

When I run that command in a cmd.exe window while in session, I get the following error:

pastedImage_2.png

This is what the lync.exe (e.g.,) config file data looks like in my UEM manager:

pastedImage_3.png

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VDIMega
Enthusiast
Enthusiast

I have found the problem.

The dash symbol right before the "s" in "C:\Program Files\Immidio\Flex Profiles\FlexEngine.exe" –s in the batch file was not being recognized for some reason.  This command was copied in from another source, not typed in by scratch.  its possible that the dash from that other source used a different encoding than the Windows command processor could interpret.

I typed the command out by hand this time, and now the logoff script runs!

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Pim_van_de_Vis

That explains the strange messages you were getting. I was already pulling my hair Smiley Happy

Let me know if that solved all your issues.

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ahmad090
Enthusiast
Enthusiast

hi,

but why outlook need config files for settings to be saved in appdata ?

if i have another application it wont be saved in appdata until i add a config file ?

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DEMdev
VMware Employee
VMware Employee

Hi ahmad090,

Let's pick this up in the other thread you started about this (UEM personalization tab).

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