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thuytruong
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Login to Windows when UEM shares are not available

Hi,

We have been using UEM for a year without much issues.  Since last month we have had some issues with our SAN where our UEM shares for the configurations and profiles are stored.  On occasions where the shares are not available, our users are not able to login to their VMs.  We are using Horizon 7.0.3 and floating pools for our VDIs.  We have a ticket opened with EMC to troubleshoot our SAN, but until there is a fix, what can we configure on our end so that if the UEM share is not available, that users can still login to their Windows VDI desktop (understanding that they won't have their UEM settings).  We just need them to be able to login and not be blocked out because of the UEM shares not available.

Thanks,

Thuy

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DEMdev
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Hi thuytruong,

If the Flex configuration files path is not available, the user is immediately logged out by default. You can modify this behavior using the Configure Paths Unavailable at Logon Setting.

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DEMdev
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Hi thuytruong,

If the Flex configuration files path is not available, the user is immediately logged out by default. You can modify this behavior using the Configure Paths Unavailable at Logon Setting.

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thuytruong
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That worked, thank you!