We're running Horizon 7.12 with Instant Clones, DEM 9.11, and AppVolumes 4. I have an issue with a specific application where the users are reporting that specific settings aren't being retained. I have already confirmed that the settings are being saved in a file located in the following path:
I setup the config file to capture anything under c:\users\username\AppData\Local\AppName\ with the following:
Nothing was appearing to be backed up in the user's archive file and I see the following in the flexengine log:
2020-08-11 18:09:21.693 [DEBUG] ExportFiles: Recursively processing folder '<LocalAppData>\AppName'
2020-08-11 18:09:21.694 [DEBUG] ExportFiles: Folder '<LocalAppData>\AppName' does not exist
The folders and files clearly exist, any idea why it would be showing this error?
OK, that's weird. What happens if you put a File or Folder condition on that config file, with the exact same path as you reference in the config file but with the < and > replaced with %'s?
Are you using a writable volume? Does the problem also occur without App Volumes?
That's strange, when I add the File or Folder condition it seems to work now... We aren't using writable volumes, and I haven't gotten a chance to look for another instance where it may happen without an App Volume application.
That's strange, when I add the File or Folder condition it seems to work now...
If that condition matches, the config file should also work without it.
Could it be the case that something else (occasionally) removes those settings before DEM gets a chance to export them, maybe?