VMware Horizon Community
dborgill
Enthusiast
Enthusiast

DEM 2111 Download Config Template Results In Error (Forbidden)

** See attachment for exact error ** 

Have tried multiple customer, partner, and even just dummy accounts, the result is the same. We cannot download templates! Any ideas here?

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tschuegy
Enthusiast
Enthusiast

Did you have a SSL-Inspection or other security Software/Hardware in your infrastructure? Does it work when you connect over a mobile hotspot over cell phone?

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dborgill
Enthusiast
Enthusiast

I have tried this in my lab as well so two totally separate environments, ISPs, etc and I get the same error with multiple accounts.

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tschuegy
Enthusiast
Enthusiast

i can confirm that it not working anymore for me. it has worked a few weeks ago 🙂

 

This article discuss the same behavior: https://communities.vmware.com/t5/Dynamic-Environment-Manager/Cannot-access-Marketplace-to-get-DEM-T...

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dborgill
Enthusiast
Enthusiast

Thanks for the confirmation! I figured it wasn't just me 🙂

Would be nice to see an official response from VMware! I used those templates a lot.

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DamT
Contributor
Contributor

There is a workaround here :

https://kb.vmware.com/s/article/87966

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lansti
Enthusiast
Enthusiast

This is a known issue, you need to download template.bin file and put it in the DEM environment folder on the same level as General folder.

Please follow this: https://kb.vmware.com/s/article/87966
You'll find the template.bin file inside the config-template-content at the bottom right of the page, or as a attachment here. 

Best regards
Lansti
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