dimich34
Contributor
Contributor

Clipboard redirection is not starting at logon

I was wondering if anyone is having issue with Clipboard redirection. I have a few new non-persistent windows 10 pools 1809 and 1909 where various people login and VMWare Clipboard redirection.exe is not running. I can start it manually however it does not start when someone logs in.

Agent 7.12

UEM 9.9

GPOs are set to allow it as well

UEM log shows that Clipboard redirection is enabled and working.

Applied Horizon Smart Policies settings:

2020-04-14 08:49:37.040 [INFO ]    Bandwidth profile is set to 'Dedicated WAN'

2020-04-14 08:49:37.040 [INFO ]    Printing is enabled

2020-04-14 08:49:37.040 [INFO ]    Client drive redirection is allowed

2020-04-14 08:49:37.040 [INFO ]    Clipboard redirection is allowed

2020-04-14 08:49:37.040 [INFO ]    USB redirection is enabled

2020-04-14 08:49:37.040 [INFO ]    Web and Chrome file transfer is allowed

Any other recommendations? anything i am missing?

Thank you.

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DEMdev
VMware Employee
VMware Employee

Hi dimich34,

UEM log shows that Clipboard redirection is enabled and working.

DEM/UEM's Horizon Smart Policies just provide a bit of registry configuration to the Horizon remote experience components that do the real work. The fact that you see something like Clipboard redirection is allowed in the DEM log file just means that DEM applied that registry config – it is by no means an indication that Horizon has picked it up.

DEM does not start or otherwise affect Horizon components; we just provide a bit of configuration, that's all.

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