Hello
We are implementing VMware Horizon Enterprise and are having some pretty major issues with AppVolumes v2.10 and UEM v9.
The way our Exchange E-Mail service is configured requires us to have an Outlook OST file. A number of options for handling this file exist, the main two being to store the OST file on a network share, outside the user profile, and the second method seems to be to use AppVolumes User Writable Volumes. We have tested both, and they both appear to work.
Our issue is that as soon as UEM Agent is installed in our desktop build, the User Writable Volume ceases to work. More worrying is that all data that was previously held on the writable volume disappears and never comes back. This includes desktop folders (not redirected) as well as the OST file.
I have been informed by VMware Support that UEM is not compatible in conjunction with AppVolumes Writable volumes as they are both attempting to ‘manage’ the user profile (which is mandatory). I can understand the logic, yet cannot find anywhere in any documentation which support this statement. In fact there are numerous blogs and articles which say how well AppVolumes and UEM work well together without actually adding Writable Volumes into the mix.
I’m sure I’m not the only person who has come across this issue. Has anyone got any experience of configuring this type of environment? Or can suggest a more appropriate configuration?
Thanks in advance
Sean
