VMware Digital Workspace Community
TOstachowski
Contributor
Contributor

Workspace One client error

Hi

I have an error during enrolling laptop Windows 10. Any idea why ?

 

ws1.jpg

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Afshin_Lak
Enthusiast
Enthusiast

Hi,

Probably issue with HUB Integration. Can you enrol other devices like iOS or Android?

Can you open WS1 Hub Services without errors?

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TOstachowski
Contributor
Contributor

I can open WS1 Hub Services services without errors.

I can't enroll in Android and Windows machines. Only working enroll from ABM

 

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Afshin_Lak
Enthusiast
Enthusiast

What is your Source of Authentication for IH? UEM or Access? If is Access then check the Access Policies.

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TOstachowski
Contributor
Contributor

How to check it ?

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Afshin_Lak
Enthusiast
Enthusiast

UEM

Afshin_Lak_0-1683809875220.png

Afshin_Lak_1-1683809898000.png

 

Access Policy

Afshin_Lak_2-1683809964475.png

Afshin_Lak_3-1683810002184.png

 

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TOstachowski
Contributor
Contributor

TOstachowski_0-1683813593171.png

 

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Afshin_Lak
Enthusiast
Enthusiast

How is the Access Policy configured and what do you see in Audit reports in Access?

Afshin_Lak_0-1683814128647.png

 

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TOstachowski
Contributor
Contributor

When I open Workspace ONE Access, I get webpage with apps 😞

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Afshin_Lak
Enthusiast
Enthusiast

You must have rights to the Access Console. If you don't see this then find out who has the admin console rights?

Afshin_Lak_0-1683815041697.png

 

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