Vijay2027
Expert
Expert

vmware-converter-server service crashes after installing latest VMware vCenter Converter Standalone 6.2 build 8466193

OS on which converter is installed on: Windows Storage Server 2008

vmware-converter-server-80.log:

2019-11-29T13:44:36.104-08:00 info vmware-converter-server[01340] [Originator@6876 sub=Locale] LoadResources path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\) locale (en) removeable (false) resMap (01ace990) extKeys (00000000)

2019-11-29T13:44:36.292-08:00 warning vmware-converter-server[01340] [Originator@6876 sub=Locale] Key 'Internal.Tasks.SingleSpacedList' in module 'task' under 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/' was previously defined; ignored

2019-11-29T13:44:36.323-08:00 info vmware-converter-server[01340] [Originator@6876 sub=Libs] [ADS] Failed to get host ADS object in ACE initialization (0x80070057)

2019-11-29T13:44:36.323-08:00 warning vmware-converter-server[01340] [Originator@6876 sub=Libs] Failed to initialize active directory

2019-11-29T13:44:36.323-08:00 error vmware-converter-server[01340] [Originator@6876 sub=Default] [user,280] Failed to initialize Active Directory

2019-11-29T13:44:36.323-08:00 error vmware-converter-server[01340] [Originator@6876 sub=Default] [plugin,149] ServerPlugin Init failure

2019-11-29T13:44:36.354-08:00 info vmware-converter-server[01340] [Originator@6876 sub=Default] CoreDump: Writing minidump

2019-11-29T13:44:39.646-08:00 panic vmware-converter-server[01340] [Originator@6876 sub=Default]

-->

--> Panic: TerminateHandler called

--> Backtrace:

-->

--> [backtrace begin] product: VMware vCenter Converter Standalone, version: 6.2.0, build: build-8466193, tag: vmware-converter-server

--> backtrace[00] vmacore.dll[0x0017D73D]

--> backtrace[01] vmacore.dll[0x00051604]

--> backtrace[02] vmacore.dll[0x000528D1]

--> backtrace[03] vmacore.dll[0x00198100]

--> backtrace[04] vmacore.dll[0x001981E7]

--> backtrace[05] vmacore.dll[0x0019B15A]

--> backtrace[06] vmware-converter.exe[0x000012E8]

--> backtrace[07] kernel32.dll[0x0009E068]

--> backtrace[08] ntdll.dll[0x0007E6EE]

--> backtrace[09] ntdll.dll[0x0007E8AF]

--> [backtrace end]

-->

From Event Viewer:

The VMware vCenter Converter Standalone Server service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

The VMware vCenter Converter Standalone Server service terminated unexpectedly.  It has done this 11060 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Any inputs on this issue please? POCEH

3 Replies
scott28tt
VMware Employee
VMware Employee

Moderator: Moved to Converter Standalone

0 Kudos
Vijay2027
Expert
Expert

Per https://www.vmware.com/pdf/convsa_60_guide.pdf#page=19 ​windows Storage server 2008 is not listed in the "supported OS".

Does this mean I wouldn't be able to convert windows storage server onto VMware platform?? (P2V)

0 Kudos
POCEH
VMware Employee
VMware Employee

The proper documentation link is VMware vCenter Converter Standalone 6.2.0.1 Release Notes and About VMware vCenter Converter Standalone User Guide

And 2008 is not supported because is EOL but you can still convert it.

The real error is "Failed to get host ADS object in ACE initialization (0x80070057)" which is kindly unusual.

If I recall correctly in this case you can install Converter Agent *only* and then convert machine through other machine where Converter is installed correctly via Remote Windows machine.

HTH