VMware Cloud Community
ukitsupportpixe
Contributor
Contributor

vcenter convertor agent - wont start, error 1053

hi all,

so im in the process of migrating my vms of xen to vcenter and so far so good on the linux machines, but windows im getting stuck

i have installed the vcenter convertor agent on the local machine and its installed but i cant get it to start in the services (see pic)

service.PNG

so i then changed this in the reg

reg.PNG

also

thanks,

rob

38 Replies
scott28tt
VMware Employee
VMware Employee

Moderator: Moved to Converter Standalone


-------------------------------------------------------------------------------------------------------------------------------------------------------------

Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
0 Kudos
POCEH
VMware Employee
VMware Employee

0 Kudos
ukitsupportpixe
Contributor
Contributor

ive done that in my last screenshot but it doesnt work

0 Kudos
POCEH
VMware Employee
VMware Employee

On your image ServicesPipeTimeout is 35000 which is far behind 300000 (~10 times), also you need to reboot Windows in order to take effect.

You can run service in elevated command prompt, by removing parameter '-s' from command line of the Agent service. Can you share results of such execution? Keep in mind that Agent must be run as service in order to execute privileged commands for conversion.

0 Kudos
ukitsupportpixe
Contributor
Contributor

ok so its looking good

pastedImage_0.png

but now when i go on the vmware vcenter converter pc to try and convert the actual vm in question (the one that im struggling with starting the agent), it says

connecting to source machine...

permission to perform this operation was denied

0 Kudos
ukitsupportpixe
Contributor
Contributor

pastedImage_0.png

ok its now running but im still having same problem, ie permission is denied on the vcenter converter pc

0 Kudos
ukitsupportpixe
Contributor
Contributor

right, i have done it another way, installed vcenter standalone converter locally on the source vm and its working

pastedImage_0.png

0 Kudos
ukitsupportpixe
Contributor
Contributor

great so it worked

shut down the source vm and started the dest vm and now i get a blue screen of death Smiley Sad

cant even run cmd to do a repair disk

any ideas guys

0 Kudos
POCEH
VMware Employee
VMware Employee

This is firewall problem, check the ports required and enable them.

0 Kudos
POCEH
VMware Employee
VMware Employee

You can edit VM's settings and allow entering in BIOS/UEFI settings, then you can enter in repair functionality.

HTH

0 Kudos
ukitsupportpixe
Contributor
Contributor

what ports does it need?

0 Kudos
ukitsupportpixe
Contributor
Contributor

ok so i booted windows and went to recovery mode and started cmd, did a -

chkdsk 😧 /r

found no problems on the windows partition

do you think i need to change the SCSI controller to another one ie -

pastedImage_0.png

0 Kudos
POCEH
VMware Employee
VMware Employee

You probably need to run bootrec/rebuildbcd in recovery mode. see https://support.microsoft.com/en-us/help/927392/use-bootrec-exe-in-the-windows-re-to-troubleshoot-st... 

You need to change the controller type *before* conversion in appropriate disk-tab.

HTH

ukitsupportpixe
Contributor
Contributor

i will probably choose SATA

pastedImage_0.png

0 Kudos
POCEH
VMware Employee
VMware Employee

More or less this depends on the guest OS (available drivers, ability to attach/move disk(s) to controller, etc), however you can try it.

0 Kudos
ukitsupportpixe
Contributor
Contributor

pastedImage_0.png

cant find my windows installation but when i do a dir of d:\Users, i can see all my users on the pc, so i dont know why it cant find any windows installations?

0 Kudos
POCEH
VMware Employee
VMware Employee

Instead of guessing can you upload log bundle for check?

0 Kudos
ukitsupportpixe
Contributor
Contributor

here you go POCEH

if its not the right please let me know

0 Kudos
ukitsupportpixe
Contributor
Contributor

quick google on this

error: class Vmacore::TimeoutException(Operation timed out)

its saying th vm helper is out of memory

0 Kudos