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YAWATA133
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vCenter Converter Standalone5.0:Unable to obtain hardware infomation

I'm trying to convert ESX3.0.2 virtual macines to ESX5i.

I connected an ESX Server, Then I selected a virtual machine.

The message, "Unable to obtain hardware infomation for the selected machine" came out.

In converter-gui-29.log an message, "Error fetching /sdk/vimServiceVersions.xml: 404 (Not Found)" was found.

This is a part of the log.

2012-03-24T18:30:13.432+09:00 [06492 verbose 'ManagedMachineDataConnectionLogger'] Getting VIM connection to ap74071.ad.ogawa.net...
2012-03-24T18:30:13.432+09:00 [06492 info 'ManagedMachineDataConnectionLogger'] Connecting to host ap74071.ad.xxxx.net on port 443
2012-03-24T18:30:13.432+09:00 [06492 info 'ManagedMachineDataConnectionLogger'] localVersion is: vim.version.version7
2012-03-24T18:30:13.438+09:00 [06492 verbose 'ManagedMachineDataConnectionLogger'] [VimXml] Error fetching /sdk/vimServiceVersions.xml: 404 (Not Found)
2012-03-24T18:30:13.438+09:00 [06492 warning 'Default'] Closing Response processing in unexpected state: 3
2012-03-24T18:30:13.444+09:00 [06492 info 'ManagedMachineDataConnectionLogger'] Remote version is: vim.version.version1
2012-03-24T18:30:13.444+09:00 [06492 verbose 'ManagedMachineDataConnectionLogger'] [VimApi] Checking if vim.version.version1 is compatible with vim.version.version7
2012-03-24T18:30:13.444+09:00 [06492 verbose 'ManagedMachineDataConnectionLogger'] [VimApi] Checking if vim.version.version1 is compatible with vim.version.version6
2012-03-24T18:30:13.444+09:00 [06492 verbose 'ManagedMachineDataConnectionLogger'] [VimApi] Checking if vim.version.version1 is compatible with vim.version.version5
2012-03-24T18:30:13.444+09:00 [06492 verbose 'ManagedMachineDataConnectionLogger'] [VimApi] Checking if vim.version.version1 is compatible with vim.version.version4
2012-03-24T18:30:13.444+09:00 [06492 verbose 'ManagedMachineDataConnectionLogger'] [VimApi] Checking if vim.version.version1 is compatible with vim.version.version3
2012-03-24T18:30:13.444+09:00 [06492 verbose 'ManagedMachineDataConnectionLogger'] [VimApi] Checking if vim.version.version1 is compatible with vim.version.version2
2012-03-24T18:30:13.444+09:00 [06492 verbose 'ManagedMachineDataConnectionLogger'] [VimApi] Checking if vim.version.version1 is compatible with vim.version.version1
2012-03-24T18:30:13.521+09:00 [06492 info 'ManagedMachineDataConnectionLogger'] Authenticating user root
2012-03-24T18:30:13.521+09:00 [06492 verbose 'HttpConnectionPool'] HttpConnectionPoolImpl created. maxPoolConnections = 1; idleTimeout = 900000000; maxOpenConnections = 1; maxConnectionAge = 0
2012-03-24T18:30:13.528+09:00 [03428 verbose 'vmomi.soapStub[3]'] initial service state request failed, disabling pings. error=HTTP Status:404 'Not Found'
2012-03-24T18:30:13.528+09:00 [03428 warning 'Default'] Closing Response processing in unexpected state: 3
2012-03-24T18:30:15.111+09:00 [06492 error 'wizardController'] Cannot query source HW info: vmodl.fault.SystemError
2012-03-24T18:30:51.999+09:00 [04084 info 'ConverterSession'] Converter data provider created.
2012-03-24T18:30:51.999+09:00 [04084 info 'DiagnosticDataProvider'] Converter::Client::Gui::Common::DiagnosticDataProvider::DownloadSourceDiagnosticFile - Using last known source computer spec:
--> (converter.ComputerSpec) {
-->    dynamicType = <unset>,
-->    location = (converter.ComputerSpec.ManagedVmLocation) {
-->       dynamicType = <unset>,
-->       vimConnect = (converter.VimConnectionSpec) {
-->          dynamicType = <unset>,
-->          hostname = "ap74071.ad.ogawa.net",
-->          port = <unset>,
-->          credentials = (converter.VimConnectionSpec.LoginVimCredentials) {
-->             dynamicType = <unset>,
-->             username = "root",
-->             password = (not shown),
-->          },
-->          verifyPeer = true,
-->          sslThumbprint = "94:0F:DD:47:EA:36:26:35:A3:05:68:0A:D1:DA:4C:A9:F2:BA:C8:42",
-->       },
-->       vm = <unset>,
-->       uuid = <unset>,
-->       vmName = <unset>,
-->    },
--> }
2012-03-24T18:30:53.044+09:00 [04084 info 'DiagnosticDataProvider'] Converter::Client::Gui::Common::DiagnosticDataProvider::DownloadSourceDiagnosticFile - Received bundle info (converter.DiagnosticManager.TaskLogBundleInfo) {
-->    dynamicType = <unset>,
-->    key = "server-diag-20120324093052-mqjids.zip",
-->    timeCreated = "2012-03-24T09:30:52.03043Z",
-->    format = "zip",
-->    content = (converter.DiagnosticManager.BundleContent) [
-->       "serverLogs",
-->       "workerLogs"
-->    ],
-->    size = 214603,
-->    crc = 856352806,
--> }

The target virtual machine's OS is windows2003SP2 Japanese language version.

The connected VMware Server is version3.0.2  ESX.

Does anyone know the solution of this trouble?

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POCEH
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POCEH
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You must disable SSL for NFC with ESX 3.0, see here: https://www.vmware.com/support/converter/doc/conv_sa_50_rel_notes.html

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YAWATA133
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Thanks a lot!!!!

POCEH, You are greate.

I modified coveter-worker.xml.

Set useSsl to false.

Restart VMware vCenter Converter worker service.

It's worked. Fine!

Also conversion speed is very fast!

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