"Unable to obtain hardware information for the selected machine." Error ov V2V conversion

[humanjoe]

Hello,

I'm trying to convert s Windows 2008 32 bit VM from VServer to ESXi 5.1. It always errors with the above message. I have tried using VmWare Converter 5.1, 5.01 and 4.3.  Using 4.3 I get a further (I get a "A general system error occurred: Invalid fault" when I click the finish button.)  I did get the converter 5.1 to work with s 2003 32-bit OS I had.

Some things I tried:

- Changed VM type from 2008 to 2003

- Powered the machine up and then shutdown cleanly

- Made sure there was nothing weird with in the configuration that could hang the conversion up like NIC configurations, etc.

I really have no idea what to do at this point.  I have tried every solution and workaround I have found through Google and nothing seems to work. Not really sure where to go from here.  Anyone out there have anything that has worked for them?

Thanks,

Adam

[POCEH]

Please attach log bundle with failed conversion. Preferably from Converter 5.1

[humanjoe]

Thank you for the response. Attached is the Converter Diagnostic File generated by 5.1.

[POCEH · Accepted solution]

The error is:

2013-06-13T21:00:17.676-04:00 [02940 info 'Default'] Parsing \\stam-vm01\Virtual Machines\stam-wsus03.janus\Windows Server 2008 Enterprise.vmx

2013-06-13T21:00:19.348-04:00 [02940 info 'Default'] Sysimgbase_DiskLib_OpenWithPassPhrase failed with 'The specified virtual disk needs repair' (error code:14)

2013-06-13T21:00:19.348-04:00 [02940 info 'Default'] Error 14 opening disk \\stam-vm01\Virtual Machines\stam-wsus03.janus\Windows Server 2008 Enterprise.vmdk.

As I recall there is a problem with Server2 with clean shutdown. As you say that you made clean shutdown, try to delete additional (lock) files from VM's folder.

Or download the VDDK tools and invoke vmware-vdiskmanager.exe with -R option.

HTH

[humanjoe]

OK, using "vmware-vdiskmanager.exe" with the -R switch got the conversion rolling but it ended up erroring out at 69% complete and gave me the following log dump.  Which file in the log should I be looking at to find these errors?

[POCEH]

Seems some kind of network drop:

2013-06-14T14:11:37.849-04:00 [03664 info 'Default'] Sysimgbase_DiskLib_Read failed with 'The specified network name is no longer available' (error code:4194313)

2013-06-14T14:11:38.849-04:00 [03664 info 'Default'] Sysimgbase_DiskLib_Read failed with 'An unexpected network error occurred' (error code:3866633)

Look at zip-in-zip but not the UI

Try the conversion again... HTH

[humanjoe]

That did it, thanks!