login failure when importing

[vmwareadm]

Hello,

I want to import a VM from a local share on the vCenter Server with the converter wizard. The accessed share is given, and the credentials (tested both domain and local accounts on a workstation in the network) definitively work - but the wizard says "Login failure: unknown username or password".

In the converter client log file it says:

Task failed: P2VError REMOTE_UFA_BAD_CREDENTIALS()

In the converter server log it says:

Connecting to scratch on vcs02.xxx.xx as DOM\administrator

SMB manager: Error authenticating to share http://\\vcs02.xxx.xx\scratch: 1326

File share connection failed - Authentication error

Failed to connect to
vcs02.xxx.xx\scratch as DOM\administrator

What's the problem here? The credentials ARE correct.

Thanks

Tilman

[paragsha]

It is possible that you already have a SMB connection to this machine with a different username and hence the failure. You can confirm this by using the windows command "net use". Also make sure that you can net use "
vcs02.xxx.xx\scratch" with the username password that you are providing.

[vmwareadm]

I checked these points already, and everything worked fine.

Now I found the cause of the confusion: we use one domain enterprise-wide for the mixed environment, and one ADS-domain only for the windows machines. Although
vcs012.xxxx.xx\scratch IS a valid UNC path, Converter does not get it right, it only accepts the ADS-domain
vcs02.yyyy.dom\scratch. So, Converter only relies on WINS. I already found name resolution being a little bit confusing in the different VMware services and components...

I found out that, if name resolution is rock solid using FQHN, then using a short hostname is the best way to not getting confused about wether domain should be used. Each component figures out the domain part by itself. This worked for me.

[paragsha]

Ya, in such setups converter can often get confused about the DNS lookups. It's even better to use the IP address if you know it.