ssahoo46
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VMware converter showing SSL error while selecting destination vcenter login

VMware converter showing SSL error while selecting destination vcenter login please help on this.

 

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fabio1975
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Ciao

Have you tried to disable the SSL part on the converter?

These are the instructions:

Disabling SSL encryption on VMware Converter Standalone 5.x and 6.0 (2020517)

Fabio
BLOG: https://vmvirtual.blog

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ssahoo46
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Which exact file there i need to disable SSL please as i don't  see converter-worker.xml file can see only attached file here please have a look.

 

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fabio1975
Expert
Expert

Ciao 

you have searched the file in the wrong place  (c:\Program Files .......)  the converter-worked.xml is into c:\ProgrmaData\VMware\VMware vCenter Converter Standalone ...

 

 

  

Fabio
BLOG: https://vmvirtual.blog

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William662
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Facing The Same Issue......

Some One Please Help....

mygroundbiz

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ssahoo46
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ok yes i did now went to same path and followed the article , changed the ssl setting to true and restarted the required services but still no luck same error please advise. See attached

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ssahoo46
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see attached

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fabio1975
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Expert

Ciao 

What is the value of the SSL.version setting on vCenter in advanced settings?

fabio1975_0-1627988080696.png

The error you have looks like this:

Disabling SSLv3 in VMware vCenter settings causes VMware backups with SAN transport to fail with err...

 

Fabio
BLOG: https://vmvirtual.blog

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ssahoo46
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Please see attached value of the SSL.version setting on vCenter in advanced settings please help how to get rid of SSL error during v2v conversion process 

 

 

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fabio1975
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Expert

Ciao 

I don't know if you've seen this link before:

http://kadirkozan.com.tr/vcenter-converter-failed-a-general-system-error-occurred-ssl-exception-erro...

 

Where it basically says to try enabling TSL 1.0 as the first method. With this method, the "123422720" information in the <sslOptions> tag of the following VMware vCenter Converter configuration files will need to be changed to "56313856".

converter-server.xml --> C: \ ProgramData \ VMware \ VMware vCenter Converter Standalone

converter-worker.xml --> C: \ ProgramData \ VMware \ VMware vCenter Converter Standalone

converter-agent.xml --> C: \ ProgramData \ VMware \ VMware vCenter Converter Standalone

converter-client.xml --> C: \ Program Files (x86) \ VMware \ VMware vCenter Converter Standalone

 

or disable SSL in the file as well (as we had done before)

converter-client.xml

as well as in the file:

converter-worker.xml 

 

 

Fabio
BLOG: https://vmvirtual.blog

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ssahoo46
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its quite confusing, now do i need to disable SSL  both converter-worker.xml  and converter-client.xml file ?

we did already on wroker.xml but no luck.

 

 

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ssahoo46
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fabio1975
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Ciao 

yes, try to disable SSL also in converter-client.xml 

 

Fabio
BLOG: https://vmvirtual.blog

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ssahoo46
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dis disable ssl on also in converter-client.xml  still same error

Do we need to reboot vCenter?

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ssahoo46
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same error

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fabio1975
Expert
Expert

Ciao

after disabling SSL (by modifying the parameters in the two files) restart the Converter services where is installed the VMware Converter Application

 VMware vCenter Converter Standalone Worker

VMware vCenter Converter Standalone Server

VMware vCenter Converter Standalone Agent

 

 

Fabio
BLOG: https://vmvirtual.blog

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ssahoo46
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Yes i did restart below services also rebooted vCenter too but still same error 

VMware vCenter Converter Standalone Worker

VMware vCenter Converter Standalone Server

VMware vCenter Converter Standalone Agent

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fabio1975
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Expert

Ciao 

At this point, it could be a problem not due to the Converter but from something that intercepts and blocks the traffic to the vCenter. What type of antivirus is present on the PC where the converter is installed?

Another possibility that the vCenter certificate has some incompatibility. Have you tried to install the converter on another machine and check if it works? 

Is the certificate used on the vcenter the self generated one or did you create one yourself from a private PKI?

 

 

Fabio
BLOG: https://vmvirtual.blog

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ssahoo46
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We use of Symantec antivirus same error on another machine too ssl one.

not sure about certificate it was in the environment well working 

what to do next please  

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fabio1975
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Do you receive the same error if try to connect at the single ESXi? 

Fabio
BLOG: https://vmvirtual.blog

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