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MWassing
Contributor
Contributor
‎05-12-2014 06:43 AM

V2V Conversion Fails on Unable to submit job: converter.fault.ManagedDiskOpenFault

Hello all,

I'm trying to run an V2V Live migration from one cluster location to another cluster location, same VCenter.

I'm using VMware Converter 5.5 Standalone client and ESX 5.5.

The job submits, but gives the error: An error occured while opening a virtual disk. Verify that the Converter Server and the running source machine have a network access to the source and destination ESX/ESXi hosts.

The conversion starts, the VM is created, but fails. I found this error in the log Unable to submit job: converter.fault.ManagedDiskOpenFault.

Anybody got any clues how to solve this?

Thanks in advance!

Best Regards,

Martijn W

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7 Replies
UmeshAhuja
Commander
Commander
‎05-12-2014 06:59 AM

Hi,

Its probably a DNS issue , the machine you are trying to convert got its own DNS or DC server ? check that and once the connection is back i think everything will be ok , check the Workers log

Thanks n Regards
Umesh Ahuja

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POCEH
VMware Employee
VMware Employee
‎05-12-2014 07:52 AM

Please upload log bundle to check exact error.

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MWassing
Contributor
Contributor
‎05-12-2014 11:00 AM

Hereby the log bundle. I hope this is helpful.

Best Regards and thanks in advance.

Martijn

ConverterDiagnostics20140512142750.zip
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POCEH
VMware Employee
VMware Employee
‎05-12-2014 12:01 PM

Unfortunately the most important log converter-woker is missing, find it in %ALLUSERSPROFILE% \Vmware\vCenter Converter Standalong

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MWassing
Contributor
Contributor
‎05-12-2014 10:53 PM

Hello POCEH,

here as you request the worker log. I hope that gives us an idea.

Best Regards,

Martijn

vmware-converter-worker-2.log.zip
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POCEH
VMware Employee
VMware Employee
‎05-13-2014 01:35 AM

Your problem is simple: 2014-05-12T14:54:39.459+02:00 [03700 warning 'Default'] [,0] [NFC ERROR] NfcNewAuthdConnectionEx: Failed to connect to peer. Error: Failed to connect to server seuh2p532.it.mgt:902 2014-05-12T14:54:39.459+02:00 [03700 info 'Default'] Sysimgbase_DiskLib_OpenWithPassPhrase failed with 'NBD_ERR_NETWORK_CONNECT' (error code:2338)

the ESX is not visible or the port 902 is closed.

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MWassing
Contributor
Contributor
‎05-13-2014 03:40 AM

Hello POCEH,

thanks for your answer. We've only opened the port to the destination ESX-host which we choose in the conversion. Apparently during the conversion another ESX-host is picked.

We're going to open port 902 to all ESX-hosts and I'll keep you updated.

BG,

Martijn

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