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Mizzou_RobMan
Contributor
Contributor

Unable to determine Guest Operating System

I was trying to use VMware Converter 3.0.3 buld 89816 to expand the C and D drives of the VM (win2k3 sp1), but received the following error, "Unable to obtain hardware information for the selected machine." When I click on "View source details..." I get the same error.

The other error I have received is, "Unable to determine Guest Operating System".

Here is* A certificate in the host's chain is based on an untrusted root.

2008-11-16 07:07:19.408 'BaseLibs' 3808 warning SSLVerifyCertAgainstSystemStore: Certificate verification is disabled, so connection will proceed despite the error

1 2008-11-20 15:09:28.104 'Sysimage' 3904 info Session: FAF65419-FB57-4CA3-BDD3-26CCF36BAACA; user AD-ENT\myadminacct

1 2008-11-20 15:09:28.104 'Sysimage' 3904 info Active? true

1 2008-11-20 15:09:28.104 'App' 3904 info Unable to log on locally as __VMware_Converter__, so switched to NETWORK-style logon

1 2008-11-20 15:09:28.104 'App' 3904 info Impersonating user __VMware_Converter__ in session C3CAD358-ACA1-4027-8B83-2E8127E085B2

2 2008-11-20 15:09:33.323 'Sysimage' 3716 info Session: FAF65419-FB57-4CA3-BDD3-26CCF36BAACA; user AD-ENT\myadminacct

2 2008-11-20 15:09:33.323 'Sysimage' 3716 info Active? true

2 2008-11-20 15:09:33.323 'App' 3716 info Unable to log on locally as __VMware_Converter__, so switched to NETWORK-style logon

2 2008-11-20 15:09:33.323 'App' 3716 info Impersonating user __VMware_Converter__ in session 7F8E2FFA-A5E7-47A5-81BB-3C13F906C54E

2 2008-11-20 15:09:33.338 'App' 3904 info vmImporter,146 Entering UFAD at QuerySourceInfo

2 2008-11-20 15:09:33.338 'App' 3716 info vmiQuerySourceInfoTask,75 VmiQuerySourceInfoTask initialized

2 2008-11-20 15:09:33.338 'managedImportSource' 3716 info Connecting to host myVCserver.ent.wfb.bank.corp on port 443 using protocol https

2

2 2008-11-20 15:09:36.510 'BaseLibs' 3716 warning SSLVerifyCertAgainstSystemStore: Subject mismatch: VMware vs myVCserver.ent.wfb.bank.corp

2 2008-11-20 15:09:36.510 'BaseLibs' 3716 warning SSLVerifyCertAgainstSystemStore: The remote host certificate has these problems:

2

2 * The host name used for the connection does not match the subject name on the host certificate

2

2 * A certificate in the host's chain is based on an untrusted root.

2 2008-11-20 15:09:36.510 'BaseLibs' 3716 warning SSLVerifyCertAgainstSystemStore: Certificate verification is disabled, so connection will proceed despite the error

2 2008-11-20 15:09:36.526 'App' 3716 info managedImportSource,311 Connecting to managed VM id=vm-3404

2 2008-11-20 15:09:36.526 'App' 3904 info vmomiParser,85 VmomiParser::init() - entering

2 2008-11-20 15:09:36.526 'vmomiParser.Init' 3904 info Connecting to host myVCserver.ent.wfb.bank.corp on port 443 using protocol https

2

2 2008-11-20 15:09:36.526 'BaseLibs' 3904 warning SSLVerifyCertAgainstSystemStore: Subject mismatch: VMware vs myVCserver.ent.wfb.bank.corp

2 2008-11-20 15:09:36.526 'BaseLibs' 3904 warning SSLVerifyCertAgainstSystemStore: The remote host certificate has these problems:

2

2 * The host name used for the connection does not match the subject name on the host certificate

2

2 * A certificate in the host's chain is based on an untrusted root.

2 2008-11-20 15:09:36.526 'BaseLibs' 3904 warning SSLVerifyCertAgainstSystemStore: Certificate verification is disabled, so connection will proceed despite the error

2 2008-11-20 15:09:36.542 'App' 3904 info vmomiParser,96 Connecting to VM id=vm-3404

2 2008-11-20 15:09:36.542 'App' 3904 info vmomiParser,99 VmomiParser::init() - exiting

2 2008-11-20 15:09:36.604 'App' 3904 info vmomiParser,136 ManagedDiskSpec: Name=[TestSAN-DC2-Vol4|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=TestSAN-DC2-Vol4] mvmtobeconverted.vmdk

2008-11-20 15:09:36.604 'App' 3836 info stub,42 HostDeviceInfo: Failed to enumerate host parallel ports via the registry. Could not open device map parallel port registry key.

2008-11-20 15:09:36.604 'App' 3836 info stub,42 HostDeviceInfo_FindHostDisks: CreateFile
.\PhysicalDrive0 failed: Access is denied

2 2008-11-20 15:09:41.620 'App' 3900 error NetworkAdaptersInfoEnum,967 Could not connect. Error code = -2147217405

2 2008-11-20 15:09:41.620 'App' 3900 error NetworkAdaptersInfoEnum,196 Failed to initialize WMI

2 2008-11-20 15:09:41.620 'App' 3900 warning NetworkAdaptersInfoEnum,156 Virtual NICs will not be filtered out

2008-11-20 15:09:41.620 'App' 3836 info stub,42 NBD_Clientopen: attempting to create connection to vpxa-nfc://[TestSAN-DC2-Vol4|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=TestSAN-DC2-Vol4] mvmtobeconverted.vmdk@wff999999svh912.stipn.com:902!52 80 b2 28 9e 0a a5 fc-ee f7 e3 dd ce a9 e2 4e

2008-11-20 15:09:41.620 'App' 3836 info stub,42 Started up WSA

2 2008-11-20 15:09:41.635 'BaseLibs' 3900 warning SSL_Connect: SECURITY WARNING: Should use SSL_ConnectAndVerify instead

2008-11-20 15:09:41.885 'App' 3836 info stub,42 Opening file TestSAN-DC2-Vol4 mvmtobeconverted.vmdk (vpxa-nfc://[TestSAN-DC2-Vol4|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=TestSAN-DC2-Vol4] mvmtobeconverted.vmdk@wff999999svh912.stipn.com:902!52 80 b2 28 9e 0a a5 fc-ee f7 e3 dd ce a9 e2 4e)

2008-11-20 15:09:41.932 'App' 3836 info stub,42 NFC ERROR NfcFssrvr_DiskOpen: received diskLib error 25 from server: NfcFssrvrOpen: Failed to open '[TestSAN-DC2-Vol4|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=TestSAN-DC2-Vol4] mvmtobeconverted.vmdk': An error was detected

2 2008-11-20 15:09:41.932 'App' 3900 error diskWin32,177 File vpxa-nfc://[TestSAN-DC2-Vol4|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=TestSAN-DC2-Vol4] mvmtobeconverted.vmdk@wff999999svh912.stipn.com:902!52 80 b2 28 9e 0a a5 fc-ee f7 e3 dd ce a9 e2 4e was not found

2008-11-20 15:09:41.932 'App' 3836 info stub,42 DISKLIB-DSCPTR: : "vpxa-nfc://[TestSAN-DC2-Vol4|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=TestSAN-DC2-Vol4] mvmtobeconverted.vmdk@wff999999svh912.stipn.com:902!52 80 b2 28 9e 0a a5 fc-ee f7 e3 dd ce a9 e2 4e" : Failed to open NBD extent.

2008-11-20 15:09:41.932 'App' 3836 info stub,42 DISKLIB-LINK : "vpxa-nfc://[TestSAN-DC2-Vol4|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=TestSAN-DC2-Vol4] mvmtobeconverted.vmdk@wff999999svh912.stipn.com:902!52 80 b2 28 9e 0a a5 fc-ee f7 e3 dd ce a9 e2 4e" : failed to open (The system cannot find the file specified).

2008-11-20 15:09:41.932 'App' 3836 info stub,42 DISKLIB-CHAIN : "vpxa-nfc://[TestSAN-DC2-Vol4|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=TestSAN-DC2-Vol4] mvmtobeconverted.vmdk@wff999999svh912.stipn.com:902!52 80 b2 28 9e 0a a5 fc-ee f7 e3 dd ce a9 e2 4e" : failed to open (The system cannot find the file specified).

2008-11-20 15:09:41.932 'App' 3836 info stub,42 DISKLIB-LIB : Failed to open 'vpxa-nfc://[TestSAN-DC2-Vol4|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=TestSAN-DC2-Vol4] mvmtobeconverted.vmdk@wff999999svh912.stipn.com:902!52 80 b2 28 9e 0a a5 fc-ee f7 e3 dd ce a9 e2 4e' with flags 0xe (The system cannot find the file specified).

2 2008-11-20 15:09:41.948 'App' 3904 error client,162 Rethrowing MethodFault vim.fault.NotFound: The object or item referred to could not be found.

2 2008-11-20 15:09:41.964 'App' 3716 error importSource,369 Unable to read OS info from system disk: vim.fault.NotFound

2 2008-11-20 15:09:41.964 'App' 3716 error imageProcessingTaskImpl,552 VmiQuerySourceInfoTask::task: Image processing task has failed with MethodFault::Exception: sysimage.fault.UnableToDetermineGuestOs

2 2008-11-20 15:09:41.964 'Locale' 3904 warning Default resource used for 'UnableToDetermineGuestOs.summary' expected in module 'fault'.

the last part of the logs:

Any ideas?

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6 Replies
continuum
Immortal
Immortal

> I was trying to use VMware Converter 3.0.3 buld 89816 to expand the C

and D drives of the VM (win2k3 sp1)

IMHO thats a bad idea - use vmware-vdiskmanager and diskpart or ghost or one of the Linux-rescue CDs

___________________________________

description of vmx-parameters:

VMware-liveCD:


________________________________________________
Do you need support with a VMFS recovery problem ? - send a message via skype "sanbarrow"
I do not support Workstation 16 at this time ...

Mizzou_RobMan
Contributor
Contributor

vmware-vdiskmanager for ESX 3.5 update 1?

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continuum
Immortal
Immortal

ESX 3.5 update 1 - you didn't mention that

___________________________________

description of vmx-parameters:

VMware-liveCD:


________________________________________________
Do you need support with a VMFS recovery problem ? - send a message via skype "sanbarrow"
I do not support Workstation 16 at this time ...

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Mizzou_RobMan
Contributor
Contributor

What do you recommend for ESX 3.5 update 1?

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continuum
Immortal
Immortal

I would use ghost - simply add a new disk to the VM with the new larger size - then boot into ghost-CD or BartPE with ghost and clone disk to disk.

When done - exchange the new disk with the old one BEFORE you start the VM

___________________________________

description of vmx-parameters:

VMware-liveCD:


________________________________________________
Do you need support with a VMFS recovery problem ? - send a message via skype "sanbarrow"
I do not support Workstation 16 at this time ...

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Mizzou_RobMan
Contributor
Contributor

I think I found part of the problem. When I started looking at the vmx file for the VM I noticed the full path to the vmdk was:

scsi0:0.name = "/vmfs/volumes/482c5a6a-8b0df078-1356-001b789c8196/servername.vmdk"

scsi0:0.fileName = "/vmfs/volumes/482c5a6a-8b0df078-1356-001b789c8196/servername.vmdk"

sched.swap.derivedName = "/vmfs/volumes/TestSAN-DC1-Vol5/servername.vmss.vswp"

SOOOO I added /servername/server.vmdk as follows:

scsi0:0.name = "/vmfs/volumes/482c5a6a-8b0df078-1356-001b789c8196/servername/servername.vmdk"

scsi0:0.fileName = "/vmfs/volumes/482c5a6a-8b0df078-1356-001b789c8196/servername/servername.vmdk"

sched.swap.derivedName = "/vmfs/volumes/TestSAN-DC1-Vol5/servername/servername.vmss.vswp"

I'll try get as soon as I can get a license for it.

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