Unable to connect to Convert Enterprise Server

[dwchan]

is there any reason why when I try to do an import a machine from within my VI client, it say "Unable to connect to Convert Enterprise Server"? I have both VC 2.5 and VMware Convert Enterprise install on the same server. I try to restart the converter service without any help. Any idea?

dwc

[Dave_Mishchenko]

Your post has been moved to the VMware Converter forum

Dave Mishchenko

VMware Communities User Moderator

[dwchan]

sorry, didn't know if the enterprise version fall with the same forum as the standalone

dwc

[patrickkaegi · Accepted solution]

for me this happend after i changed the ip address from the virtual center server. solution to fix the problem was to de-install and re-install the Converter Enterprise.

changing the ip manually in the xml file didn't solved the problem in my case.

[homerjnick]

This also happened to me and I did not change the IP of my VirtualCenter but my License Server got changed and buggered up the Converter.

The fix was indeed to uninstall it from my VirtualCenter and reinstall it.

[virtualisator]

Thanks guys for the tip, that solved my problem as well !

[dyee7]

is it any other way to solve this problem rather than uninstall the Converter Enterprise Server and install back....

I have tried to do... but I still having problem in importing a machine to the esx server!!

[i2ambler]

You can go to add/remove programs.. choose converter enterprise server - click change.. then click repair.. enter the new servername/ip.. worked for me.

[njd62495]

You can also try logging into your VC and restarting the Converter service. Thats what I do whenever I run into that problem.

[RaymondG]

Yes, I've had this issue for a while too. Restarting the converter service on vCenter worked for me.

[jjgunn]

I did both.

Restarted service on VC and ran "repair" on enterprise converter install on my local machine.

Converter is operational again.

[matkay521225]

This worked for me.

Thanks,

JD

[DaveSagan]

You can go to add/remove programs.. choose converter enterprise server - click change.. then click repair.. enter the new servername/ip.. worked for me[/quote]

Good call, worked well for me.

[Sneakors]

The solution stated is correct on the uninstall. However, I just did a repair on VMWare Converter Enterprise and that solved the issue.

[jefmes]

Just had this issue too, restarting the Converter service on VI server took care of it for me as well. Thanks for the tip.

[aspcyber]

I did a change/modify from add remove programs for converter and did a reinstall. It worked like a charm!

thanks everyone for the updates and advice.