JBlondon
Contributor
Contributor

Insufficient permissions to access the source

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I've used the current version of standalone converter several times and had no problems at all.

Now I want to convert a Windows-10 PC (retail key activated build 1903) to a Workstation VM, before I retire the machine.  I am logged in as the administrator and have "run as administrator" as well.  Before pressing the final button to submit I can read the source details, and the job submits (destination a LAN smb share) but fails with the above error.

I've disabled UAC as recommended somewhere, and joined the special VM ____ user to the administrators group although I never needed to do either thing previously.  I notice another user has hit the same problem in the last few days

Logs are attached in case anyone can help.  I may try uninstalling and re-installing when I get a moment and maybe updating to 1909, but I can't see why that  would help when it's the 1903 version I last converted.  Last option would be to use a backup of this machine to restore onto another existing or newly created VM, but I'd like to know why it's not working in any case.

Thanks for reading,

1 Solution

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POCEH
VMware Employee
VMware Employee

Definitely your error is

2020-01-29T15:52:11.205Z error vmware-converter-worker[13816] [Originator@6876 sub=task-5] No permissions to access \\JB-2\Library\Virtual Machines clean\Windows 10 Server\SERVER\SERVER.vmx. Error FileIO error: Permission denied for file  : \\JB-2\Library\Virtual Machines clean\Windows 10 Server\SERVER\SERVER.vmx.

So you need to check write permissions of you share, try to give access to Everyone.

HTH

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POCEH
VMware Employee
VMware Employee

Definitely your error is

2020-01-29T15:52:11.205Z error vmware-converter-worker[13816] [Originator@6876 sub=task-5] No permissions to access \\JB-2\Library\Virtual Machines clean\Windows 10 Server\SERVER\SERVER.vmx. Error FileIO error: Permission denied for file  : \\JB-2\Library\Virtual Machines clean\Windows 10 Server\SERVER\SERVER.vmx.

So you need to check write permissions of you share, try to give access to Everyone.

HTH

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JBlondon
Contributor
Contributor

Thanks for the post, which pointed me on the right direction at least.

Permissions on the share were correct.  I re-propagated them anyway and the conversion still failed.  But I tried again writing the VM to a USB stick. and it then ran fine.  So thanks again, and I'll mark it as correct.

Still, the error message specifies the source as the problem rather than the destination, which is completely non-helpful ...

JB

POCEH
VMware Employee
VMware Employee

Keep in mind that share is accessed from different users - your own user, probably your own elevated user and probably from local system user.

That why it's good to give wide read/write access to your share...

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petera703
Contributor
Contributor

I too fell victim to this... wasted so much time today chasing the wrong problem because this unfortunate error message had me trying to find an explanation why the converter could not access the "source" when actually it was the target!!! Good work by the OP to work this out and post the solution here. 🙂 But VMware people it would be super helpful if the error message could actually be corrected so that the converter doesn't go on misleading everyone.

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scott28tt
VMware Employee
VMware Employee

I don’t believe there is any further development on Converter Standalone these days.

 

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