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dschlic1
Contributor
Contributor
‎02-02-2018 09:29 AM

Getting unsupported protocol error

I am trying to convert an existing Workstation VM to place on a our company ESX server. I am getting an error when the converter tries to connect to the VM server:2018-02-02 12_21_44-Conversion.png

I did find an article about changing the sslOptions in the settings xml file. That change did not make any difference.

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3 Replies
POCEH
VMware Employee
VMware Employee
‎02-02-2018 10:36 AM

Try this solution: Re: VMWARE Converter 6.0 to ESXI 5.5.3 host​

Keep in mind that services need to be restarted as well as UI.

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dschlic1
Contributor
Contributor
‎02-02-2018 11:07 AM

I just checked, the server is ESXi 5.0.0, the standalone converter is 6.2.0, the OS of the machine to be converted/moved is Win 7 Enterprise. I have searched for the following files on my computer (which has the stand alone converter installed):

converter-server.xml     Not found

converter-worker.xml     Not found

converter-agent.xml     Not found

converter-client.xml     Found, change made, computer re-booted

Still receiving the error

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POCEH
VMware Employee
VMware Employee
‎02-02-2018 11:30 AM

Try to look at %ProgramData%\Vmware\VMware vCenter Converter Standalone for your "missing" xml file.

HTH

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